6902 S Peek Rd, Richmond, TX 77407
Phone: (832) 363-1839
Phone: (832) 535-2771
Primary Phone: (832) 535-2771
Westpark Springs Hospital
Westpark Springs LLC
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A very poorly run place! The patients are treated like inmates rather than patients who need careing support and comfort. From day one there was no communication on what to expect or what is expected you to do. They just let you figure out on your own what groups you are supposed to attend. No one talked to me about a treatment plan or goals or what I would need to accomplish to get well and get released. That's right! I was a prisoner held against my will! The staff was inattentive and even rude! They acted like it was such a bother when I simply asked a question. All this lead me to believe it's all about the money they are going to make and the longer they keep you the more they make. But if your insurance isn't that good they will kick you out in a heartbeat. Stay away!!!! Stay far away!!!!
Do not use this place. I went there to inquire about outpatient programs. I was "invited" by the counselor to speak with a doctor. I was given an Ipad and spoke to some guy. I decided I didn't like the place and thanked them and said I was leaving. I was told I wasn't allowed to leave. I was held against my will for 5 days. It finally took an attorney to get me out of there. Stay away from this place!
TERRIBLE place; everything from the way the staff treated us, to the lack of communication, to the stark, cold look of the place. We were horrified to have our son there and discharged him after less than 24 hours. HIGHLY UNRECOMMENDED. Keep your loved ones away.
Friendly nurses and doctors. Only issue I had with this place was my therapist. Only saw one once during my 2 week stay. They also tend to mix chemical dependent patients with mentally sick individuals. So the milieu is a no no. It doesn't make any sense sitting in group with a paranoid schizophrenic while all you are trying to do is get help detoxing. Also no hot water in bathrooms. To be fair they where trying to fix that issue. Hope they did