I was traveling with my 2 grown daughters, the A/C stopped working on her blue van. Jim said he was breaking for lunch and ask us to come back in 30- 1hr. We got back and Jim and Khan found we only had a loose connection. He reconnected the wire, and in no time we were on our way to Cleveland Ohio as my daughter is having surgery. I asked how much and , what a Blessing, Jim said no charge! We thank God for Jim, from Hillsdale. This company can be totally trusted they could have taken advantage of 3 ladied, but they are Honest and Trustworthy!