I visited Formal Affair looking for bridesmaid dresses for my wedding. Upon entering the store it looked very promising. I was approached by an associate and asked if there was anything they could help me with. I told her what I was looking for and she took me straight back to the bridesmaid dresses and reserved a dressing room for my bridesmaid to try on her dresses. Unfortunately about a minute later a bride came in looking for a wedding dress. Bye Bye sales associate! She left me, my mother and bridesmaid and went right for the bride and started helping her. Bigger sale, better service. She gave her the fitting room reserved for my bridesmaid and completely ignored us for the next 10 minutes. She even turned around and seen us trying to get her attention and immediately turned back around and started to talk to one of the brides friends. After 15 minutes of waiting I put the dresses back on the rack and left. Needless to say they lost a sale and I will not be returning. The only reason I'm even giving two stars is because they did have nice dresses. But what good is that when you have zero customer service skills?