I ordered a family fish dinner and I was missing three pieces of fish and no slaw or hush puppies I was going out of town it was about three days ago I just got back and I would like it if you would make this right to me Thank you I would appreciate it as I would like to eat here again
Pretty good food at a fair price, their drive thru is pretty quick. Never been inside so I can't help much in that regard, but I've enjoyed the food, and at 3:30 am with multiple customers, they were definitely the fastest place I've visited, with fresh hot food, definitely my new late night food stop.
My Husband Visited Rally's on the By Pass in Richmond ky tonight ,First off He ordered 9 chili dogs with no onions got home and every one of the chili dogs had onions,so needless to say our Dinner was awful because we couldn't eat the chili dogs, and the Guy working there looks to be pretty stoned so don't think i or family will be back until you guys can get some better workers oh and if you need a name my recipe says Larry 6:29pm 2-29-16
Cook-out has the worst quality of food I have ever seen in a fast food establishment. None of the meat looks or tastes like meat and the only flavor they have to offer is grease. It is cheap, but it has to be to con people into eating there. I wouldn't eat anything from cookout again, even if it was given to me. Very, very disappointed.
Stay away!!! We had a family fish chicken and shrimp meal about 1 month ago. Got home bit into chicken and it was RAW. I called. Mgr. Said they would send me coupons for free meal including drinks and dessert. Well..... they never came. So I called earlier todau. No problem. Come pick it up its on the books. So I arrive @7:10. At 7:45 I am still there waiting.... then they only replaced the chicken!!!! I have managed restaurants before and you never treat customers this poorly. They leave you sitting there with no explanation of what is going on. In this case ignoring me will make me go away. Forever Don't they know that I could have reported them to the health dept.? And possibly sued??? Don't waste your money or TIME.
Eat inside. Took 30+ minutes to get my food only to discover a hair in the macaroni and cheese
I was very clear on the speaker to the girl that I wanted the chicken ciabatta sandwich. I pull away after paying only to bite into fish which I'm allergic to. I turned around in the parking lot only for the same girl to blame her head set and say I'll get the manager. He then comes from the back with his tattoo self and said what's up. I said what's up is I got fish when I was very clear to her that I wanted chicken and I laid the sandwich on the counter. He said well I need your receipt I said I didn't bring it in I brought you the food he was smart mouth and said well I need it. I said wow keep your sandwich and your money. Not one SORRY CAME OUT OF THEIR MOUTHS. Being a district manager myself of a restaurant all this was appalling to me. I will never visit this location again. Rude and unapologetic that they could kill someone. Just need that receipt. Wow. Retraining is advised. Thank you.
Homemade style burgers at a great value. The only downside is the parking lot takes forever to get out of.
Will order a cake from them it was a birthday cake and they forgot to decorate it or put his name on it
During The Grand Opening Everything Was Perfect, Fresh Atmosphere, Great Food, Great Service Etc. Two Days Later We Go In The Middle Of The Night, Food Was All Stale And Cold And Made Us Sick For Two Days After Eating, So We Thought We'd Give It Another Shot During Rush Hour So Our Food Would Definitely Be Hot, Everything Was Good Except The Strange Hold For 10 Nuggets And The Absurd Fact That My Woman's Double Quarter Pounder Was So Undercooked That It Literally Had Blood Running Out Of It, Please Avoid This Place Unless You Want Cold Ruined Food Or Food That Is Not Properly Cooked.