Bullets & Barrels
9975 M 89, Richland, MI 49083
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This is the only gun shop I use. WHY? Because they know me. Its not crowded. They arent pushy salesmen. AND they can pretty much order whatever you want. For at least two years maybe longer, all i ever did was look here. I probably drove them nuts. I bought bullets and a holster here and there. Since 2012, I have now purchased three guns there. Wont buy anywhere else. Although i give the selection a 4 because there isnt a HUGE amount of guns (like on target) they far exceed their competition in service and the fact that they will order exactly what you want. Great place.
This was my very first hand gun purchase. I got prices from other competitors and this place beat the other's. They were extremely knowledgeable, friendly and helpful. They answered all my questions and even gave me a lesson in breaking the gun down for cleaning. They didn't have the specific gun that I wanted but ordered it in and was ready for me in two days. Getting my second gun from them as well. Another ordered in item. Can't wait!!
Had my pistol delivered to Bullets and Barrels from J&G Sales. Delivery was smooth and quick and picking up the gun from Bullets and Barrels was pretty easy and straight forwards. The customer service however is something that needs to be changed. Shortly after picking up my new handgun my wife had thrown away my msp slip that I needed to regester the gun with (she thought it was junk paper) and I had called them to see if I could get a new slip. While talking to them on the phone and the guy explaining my situation to his boss or coworker (he clearly did not know how to handle the situation) I heard in the background one of his coworkers or boss say "wow he's stupid". They then said I could pay 5 dollars for a new slip. I went to the sheriffs department however and was able to have them work with me instead so I did not need Bullets and Barrels help anymore. When I called back to tell them that I did not appreciate being called "stupid" and they would not get my business in the future and that this kind of behavior is unprofessional the owner simply said "ok Thanks" and hung up.
The first time I bought from them I was looking for a hard to find gun. I went through all dealers on the smith and Wesson site from closest to me until I got to them, 1+ hours away from me. They were the only ones that. Had it that did not jack up the price just because they could. They then held it for me while I drove up there. Then after talking to the owners, I really started to like them more. I have now bought several guns there. Worth the drive every time!!
Bob is probably the best shop owner I've had the opportunity to purchase from. Don't have your gun in stock? No problem. Made an order for the exact gun I wanted and beat the competitors price as well. I moved to Florida but for my next purchase I am willing to wait until my next visit to Michigan to support his shop.