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Quality Service By Trained Professionals Since 1952

General Info
Brown Service Company is a family owned and operated business that has been proudly serving the Tarrant County. Our AC and heating service has been in business since 1952. Since then, Brown Service Company has made it a goal to provide the very best customer service in the electrical and HVAC industry. Our family-owned and operated company offers premier services to the Fort Worth area. You can trust that we will have respect for your home or business and will efficiently solve your issues. If you're looking for a heating and cooling expert, we're here to help. Keeping your H.V.A.C. system in working order should be worry free, and should never be a hassle. We have expert specialists to take care of all your H.V.A.C. and Electrical needs. Contact us today for more details!
Email
Extra Phones

Fax: (817) 284-9266

Services/Products
Air Conditioning & Heating Service, Dryer Vent Cleaning, Energy Audits, Emergency Installation, Cooling Systems Installation, Preventative Maintenance, Heating Repair & Installation, Residential Air Conditioning, Equ, Residential Heating & Cooling, Certified Electrical Contractor, Commercial Electrical Contractors, H.V.A.C. Services, Temporary Cooling & Heating, Insulation, Coil Cleaning, Air Conditioning Repair & Installation, Electrical Services, Heating Parts, Heating & Air Conditioning Ductwork, Thermostats, Central Air Conditioning, Furnaces, Air Ducts, Dehumidifiers, Coils, Compressors, Heating & Cooling Systems, Heat Pumps, Air Purifiers, Fan Coils, Gas Heating, Filters, Central Heating, Electric Heat, Duct Work, Heaters, Air Conditioner Parts, Custom Heating & Air Conditioning, Air Filters, Geothermal Heat Pumps, Rooftop Air Conditioners, AC Compressors, Air Conditioners.
Brands
American Standard, AccuClean™, AccuLink™ Communicating System
Payment method
amex, cash, check, debit, discover, master card, paypal, visa
Neighborhood
Richland Hills South
Languages
English, Spanish
Accreditation

Customer Care Dealer

Better Business Bureau

Associations
Customer Care™ Dealer; N.A.T.E.,American Standard
Social Links
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Reviews

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Sabra B.

07/09/2020

Provided by Thryv
Overall

Quality service, affordable prices and friendly staff.

JB
Jim B.

03/01/2019

Overall

Brown Service company is family owned and operated since 1952! That says A LOT about the values of a company.

AB
Andrew B.

01/02/2018

Overall

Brown Service surpassed my expectations! My heater went out over the holiday weekend! Since I was a Service Agreement customer, they actually came out on Christmas Even to service my unit!! Bravo to them! Since they were loyal to me in my time of need, I will forever be loyal to them!

Sabra R.

01/02/2018

Overall

BEST AC company I've dealt with!! Woke up to NO AC in the middle of JULY!! They came out to my house within the hour!! Price was fair, service tech was courteous! GREAT EXPERIENCE! I HIGHLY RECOMMEND!!

randyk.

02/07/2013

Overall

Brown Service has serviced several properties for our organization for several years. They are always punctual, knowledgeable, polite and pricing is very fair. I would recommend them to anyone needing a/c, heating or electrical repairs!

jwindallas

06/29/2012

Overall
Unbelivable. These folks were ...

Unbelivable. These folks were not only (1) day late getting to my mother of 82 years old, but then wanted $478.00 for a capasitor! I was able to get the part at Grainger for $44.00 and had it installed in less than 30 minutes. Elderly beware!!!!

claimed iconBusiness Response02/01/2013

Brown Service Company has been in business since 1952 and we have a large database of elderly customers so we have been very careful to NEVER take advantage of any of our customers. Our Better Business Bureau rating of A+ confirms that relationship and our history. In addition we use a flat rate pricing structure for all repairs and there is NO price in our book for that expensive of a capacitor, therefore we apologize for any misunderstanding that we may have caused while on the job and would have loved to address/correct that misunderstanding. Since no name or information accompanied this review we do not have the luxury of reviewing the job and subsequent paperwork. You still have the option to call our offices and we will attempt to determine where the misunderstanding occurred. As for the late arrival, again, we would love to have the information so we can review where we might have failed.

This listing has been claimed by a business representative.
debik01

03/21/2011

Overall
Very fair, very helpful, honest, on time and great service every time

I've used Brown Service Company for over 10 years and have had nothing but the very best in service and pricing. Their staff is very personal and professional from the initial call to the office to the tech that came to my home. I have had a service contract for over 5 years and my system is always running good!!! Love Brown Service Company and wouldn't think of using another company!!!

kbroom

02/09/2011

Overall
I have been using them for ove...

I have been using them for over twenty years, they always do a good job and take care of my needs, Even when they are busy they seem to get the job done.

randebo

02/09/2011

Overall
One of the best experiences I have had with a service company and very fair prices!!!!

Called them during the bad weather when I lost my electrical power. Although they were swamped with calls, they worked their schedule to get my repairs done in a very reasonable time!! Techs were very knowledgeable, extremely professional and their prices were very fair!!! I will use them again and suggest everyone to try them out...you'll be very impressed!!!

srut749

08/16/2010

Overall
Not Businesslike

I left a phone message on a Sunday and had to call the Monday morning - they never got back to me. They gave me a time and when it had passed that time, I called again and was given another time and comes the end of the day, and no service call or phone call! If business runs on recommendations, this is one company I would not recommend!

claimed iconBusiness Response02/07/2013

Not knowing a name or any information it is impossible to trace this situation back for a detailed response. But this whole sequence of events is totally outside our standard operational procedures. We return ALL calls first thing in the morning, DAILY, and we do not set specific times of service but give a block of time. All that said, we apologize for any problems we might have caused and would have loved the opportunity to fix this situation for you! Our history of service since 1952 and A+ BBB rating would not be possible with this type of service.

This listing has been claimed by a business representative.

Details

Phone: (817) 591-1739

Address: 6340 Baker Blvd, Richland Hills, TX 76118

Website: brownservice.com