I recently had to file a chapter 7 bankruptcy and while doing so surrendered my current vehicle. As I began shopping for a new vehicle I came across a few dealerships that specialized in selling cars to people in my current situation. The first dealership that I visited was Reid's Auto in Lewisville. I had the WORST experience ever while dealing with Reid! He lied to me to get me out to his dealership, promising me that he could get me into several different vehicles. Once I arrived at the dealership he then tells me that he only had one vehicle that he could get me into and the price for the vehicle was way above what I know the vehicle was worth. I left Reid's Auto feeling very frustrated and disappointed, the next morning I called NEW START AUTO and spoke to Jenny and we set up a time for me to come in. I am now driving a 2011 Volkswagen Jetta and the process was extremely stress free and easy! Jenny never promised me anything that she could not back up and always followed through with what she said. Jenny also provided me with a carfax for the vehicle and patiently answered EVERy question that I had (lol, I asked a million questions). At the age of 41 I have bought several cars in my lifetime and I must say that this was the most pleasant experience in buying a vehicle that I have ever had! I would totally recommend New Start Auto to anyone that finds themselves needing a new vehicle. Thank you Jenny and New Start Auto for helping me start the process of rebuilding my credit through a new auto loan!
I bought an 05' Excursion from LA Motorcars and I can't say enough good things about my experience. I am an out of state buyer located in Atlanta. Brennan was very honest about the condition of the vehicle, so there were not surprises when it arrived. The vehicle has been great for the past 3 weeks that I've owned it and I've been very happy with it. They were very responsive to my questions and phone calls, and brought the truck to a 3rd party mechanic of my choosing to be inspected. I can understand why someone might be upset if they bought a used vehicle and it turned out to have problems, but I don't think it's fair to give the car dealer a poor review for something that they didn't know about. I highly doubt these guys are intentionally trying to sell problematic cars to people. It goes with the territory when you buy a used car - it may have problem - that's a risk we all take no matter where your vehicle. Be smart and spend the extra money to get any vehicle you purchase pre-inspected.
This dealership is a 5 start rating, they really do care about there customers 100%. My car sales men Shawn Gober treated me more than a customer, but like if we were good friends for a very long time. I recommend my family members to him and he helped them just as he helped me and my wife. The people at new start auto really hear you out, you tell them what you want and they go out and beyond to find you that perfect car that fits you. I was so comfortable with Shawn that I ended up buying two cars from him. 2013 Camry and 2010 volkwagen cc sport. Thank you Shawn for all your help!
LA Motors, Brennan, sold me an 08 Mustang GT and it has been a great vehicle. I flew down and Brennan picked me up from the airport. Brennan did everything I requested..even taking the vehicle to an independent inspector for me. Brennan was a stand up guy and he did no wrong to me.As always, take the time to do your homework when it comes to a used vehicle. Also, take the time to see it in person and get it inspected (150.00) if your wanting to be extra careful.A+ transaction between myself and LA Motors.
New Start Auto helped me when no one else would.Shawn is a great salesperson and was very attentive to my needs. atahe deal was smooth and hastle free. I am happy with my new car and with the service provided by Shawn and Justin...5****** for sure !!!!!
One word to describe this place is AMAZING. I had such a great experience! Shawn was amazing and very patient!. The entire staff was very helpful and caring! I definitely recommend this dealership!! Theank You New Start Auto!!
Love their selection of vehicles. Pricing is very reasonable, not overpriced at all based on year and mileage. Love that they will work with you depending on your needs. Thanks guys!
This place is really awesome:) We got our 2010 Toyota Rav4 in May 2012 from these guys. They provided not only great service but gave us a great deal too!
Good experience overall in searching for my Toyota.. Answered questions quickly and found the car I was looking for. Thanks J!