Excellent customer service and management takes time to ensure your satisfaction and everyone is friendly
I had an amazing experience at this dealership. Shack was my sales associate. He's very informative and knowledgeable.This is where to have you car buying experience.
Awesome individual who guided me with great information before I purchase my next vehicle. Gave me free game so to speak so I can be ready
Make a long story short this guy Jamaal Alexander bent over backwards to try and put us in a vehicle we were way apart on trade so he did his best and I can except that . I would send anyone his way.
I had a great purchasing experience at Central Autohaus. I completed my purchase with confidence. The quality of custom service and professionalism that was provided to me was exceptional! Everyone is very helpful; however, I worked directly with Sam. He is concise, friendly, transparent, and operated with integrity through the entire process. He went out of his way to make sure that I was completely satisfied with my vehicle. I am extremely satisfied with my purchase! I appreciate that he is extremely knowledgeable about the auto business, provided insight, and genuine desires to help his customers. I would highly recommend this dealership to friends and family. I look forward to my next future purchase with Central Autohaus. Thank you for taking the time to provide quality and great customer services.
BUY ANYWHERE ELSE! I live in Houston, but drove to 3.5 hours to Richardson Jeep because they had the new Jeep Grand Cherokee color/package I was looking for. I drove my new Jeep straight home and parked it in my driveway. 1 day later, while driving down a residential street, the check engine light came on and the vehicle lost power. I took it to the nearest Jeep dealership where it remained for 35 days while they tried to figure out what was wrong with it. They told me they were in constant communication with Chrysler engineers to troubleshoot the problem, but got nowhere. Eventually, they decided to disassemble the entire front end and replace anything they thought might be the cause. After 35 days they gave the vehicle back and told me it was fixed. The next day, the check engine light came on again. I took it back to the same dealership where they kept it another 5 days. Immediately after the vehicle first broke (2 days after I bought it), I called Richardson Jeep. They refused to take the vehicle back. I continued calling them several times a week while the vehicle was being repaired asking for their help, but was offered none. One of their managers did offer to pay for my rental car, but they never followed through with it. I ended up paying about $1200 for a rental car. To date, I've received no reimbursement for the rental car, the 3 days I had to take off work to handle the repairs, or the ridiculous inconvenience of the entire incident. This is the 4th Jeep that I've bought, but I will never buy another. Just as importantly, I will never buy any vehicle from a Richardson dealership ever again. I bought a brand new vehicle from them that broke a day later and they provided next to zero assistance. They don't stand behind their vehicles and they will abandon you the second you pay them. BUY ELSEWHERE!
Thoroughly enjoyed my buying experience at Richardson Dodge. Brian Collier was a knowledgeable and attentive salesperson. Come see him!
Brian is a great sales person, We have purchased 4 subs from this guy... When your in the market, See Brian
I've purchase two vehicles in the past from Richardson CJD, and I will definitely be getting my third from them as well! Brian Collier is the perfect salesman: courteous, professional, and determined to serve the needs of his customers. I've recommended friends and family to him, and they've said the same. :)
The level of professionalism was outstanding! Alan Carroll made sure all areas were covered before our departure.