Akil Steele caused my worst restaurant experience ever. He hid in the back while all this happened. We even yelled into the back that we wanted the manager, he never came up to discuss it. So the cashier was who we dealt with, which may have been the manger. Who knows, no one had a name tag except for the guy hiding in the back. We waited an hour- were refused a refund after watching him give a refund to a lady while we waited. Had no idea what we ordered, maybe they couldn't read? Said the wait was for mashed potatoes. Asked if we wanted something else - I asked for the order with out it (only my son wanted them) so my kids (who were crying at this point) could go ahead and eat. He said no, he couldn't do that. Then to beat it all the kids got sick afterwards. Called corporate and health department. Hope they are all fired. Worst customer service ever. Any problem can be smoothed over with great customer service. KFC hires the worst people I guess. Never again will we eat there. Still no resolution from corporate, maybe they just have horrible customer service policies?
Me and my mother wanted a sub sandwich so we went to the one on 256 the guy that served us needs to in a warehouse working with boxes.first of all he cut her bread for her sub to wear it was ripped she asked for a new one because she didn't want her sandwich to fall apart on her,after that the guy had an attitude so he starts to make her sub he puts lettuce on her sub that was old and it looked like it had been put in a blinder and he puts a tiny amount on top th point of are you serious,so she asked for more lettuce this dude flipped on her going off wrap up the sub said he wasn't serving her and then has the nerve to ask me what I wanted on my sub!!!!! I WILL NEVER GO BACK���������������� she asked for the number to call and tell on him he said look it up really I just wonder if this was because we are black or if he was just having a bad day because she gave him no reason to do what he did����������������
They are rude. If you come inside, you'll have an extremely long wait. The managers demean and disrespect staff. They overwork and curse at minors. They do not wash their hands.
the employee are great except for the owner don't apply there he will talk about u an wont even give u a chance aseptically if ur a black female.smh and the subs are great