What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3043 E Thousand Oaks BlvdThousand Oaks, CA 91362
Just one word can sum up my experience: TERRIBLE. I wish I had never gone here; I can't recall the last time I had such terrible service from any bu…
6318 Sepulveda BlvdVan Nuys, CA 91411
After a major accident, when AAA first dropped my car off there, I was a bit nervous. I was used to seeing bigger shops and/or dealer's shops. The…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Was a loyal customer 20 years, then he screwed me by failing to show up for weeks to finish after doing only part of the job. Took my money...never came back. Don't call this guy...he won't show up.
Very honest and great service!
KAZ IS A CROOK when you bring in your car get ready for a 1-3 month journy of him telling you everyday that your car is ready tomorrow he makes more problem that you went in for i have never experience a crook like that btw he charged me and didnt fix anything ... WOW KAZ PARIVAR YOU ARE THE BIGGEST PERSIAN CONARTIST I HAVE MEET... STAY AWAY FROM AUTO TECH i feel sick to my stomach helpless about my situation... i lost money lost more money on car rental for 6 weeks are you kidding me KAZ i hope you go to prison.... GOOD LUCK KARMA IS COMMING
I brought my specialty car here to address and work on some cooling issues. While in his care he informed me I needed to replace the heads, which were under warranty and the cam. I gave him the okay to do those repairs, as well as the cooling issues which involved a custom fabricated air tunnel and purchasing a new radiator. After over 5 months with my vehicle I just got it back, it is worse than when I brought it to him. Yes, you read that correctly over 5 months. In fairness to him it took a nearly month to get replacement heads from the manufacturer. However, I had to push to get my car back when I did. He was in no hurry to finish my vehicle. AND he was constantly asking me to give him more money. Saying that each thing was a separate job. No, repairing all of those things were part of the same job: to repair my car so that it didn't overheat anymore.Once I got it back it overheated twice on a 4.6 mile drive home, each time I had to stop for at least an hour for it to cool down. Again, I'll give the devil his due, he emailed me in response and said he stands behind his work and he would take it back for more work. I don't have another 5 months to waste and countless dollars to spend for more shoddy work from him. Which, by the way, he outsourced a lot of the work to another mechanic -so he didn't even do most of the work that I paid HIM to do.The idle is horrible and I am afraid of what damage driving it may do. The engine was a brand new crate engine purchased from Blueprint Engines. The custom fabbed tunnel is AWFUL to say the least -I'll gladly provide photos to anyone that needs proof. There are chips and scratches in my paint which was freshly painted. My windows, according to him leak, which they didn't before he had it. And my side mirrors have rust on them which they did not prior to his 'care'. Everything was new on my car, as it had just had a complete restoration, my proof is that my car was featured on a popular television show that did the restoration. Prior to going to Papa Jay's (aka Jay Dykes) everything was about a month old, the only issue being that my radiator was not sufficient to cool my car. DO YOURSELF A FAVOR DO NOT BRING YOUR CAR HERE!!!Because he preferred to do communications via email I have a record of everything. And will gladly share with anyone curious for proof of my review.
I have been there to recover from my BMW's oil leakage problem, I strongly recommend Bimmers Clinic for their quality of service and I got a better friendly response from them. A best clinic for our BMW :)
I brought my car to this place two weeks ago, so I'm a little late for a review and I hope that isn't a problem (sorry guys) but let me just say this place is awesome! I had them install a clutch and headers on my car and it took about an hour longer than the expected time of completion but they made sure my car left the facility with no problems.Not a hiccup from the clutch and no leaks from the headers. This is place great and they give you your money's worth and more. I can't wait to go back so they can perform some more surgery on my Cobra!
Jay and his staff do not possess the ability to restore classic cars. Our car took 4 years and $120k, and it does not run correctly. The engine is only running on 6 cylinders (should be 8), coolant blasts everywhere, the car shorts out and the battery dies, The doors and jams do not line up, exhaust fills the cabin. Worst of all they will not tell you the truth on processing of the car.
this is the worst mecanic ever.he was only supposed to fix water pump.he had car for 6 days.he broke my motor mount and broke my timing belt cover at the same time.he never tells me i had to see this on my own.i ask him to fix it for 2 months.his reply is that it is to much work for him.he also was supposed to put new solenoids for transmission.well i payed for it and still the same problem.this is the worst mecanic i have ever seen.please if you want your car in one piece go somewhere else.he agreed to pay me back and has never done so.he is shady.
I took my car here to fix my breaks ( they are not just a transmission shop) and experienced first hand how caring people show up in any profession. These guys treated me like a family member, offered different level of service and choices on parts manufacturers. I ended up paying even less than the low estimate that was originally offered.I would summarize their service as: Caring, responsible , professional, reasonable.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.