1st Time Customers / Honda Recall Customers :: BEWARE of Lee Moss (old guy) and manager Richard Sugarman-- They WILL rip you off! August 14 the Friday, I took my minivan to Kolbe service center. This old guy LEE started doing my paperwork and he showed me the usual PACKAGE X, Y, Z gets your oil change, this change, that change, this flushed, that fixed, timing belt, whatever belt, blah blah blah. He asked me if I wanted ANY of them done. I said NO, I ONLY want the FREE recall stuff and I'll let you know LATER if I want anything else. He said okay. I again asked him to confirm if the services were FREE and he said YES. I was offered a Pilot courtesy vehicle and Jessica helped me out. After few minutes, LEE gave me THREE (3) papers to SIGN. I laughed and asked, what do all these say? I DID NOT READ -- Because I saw the LOGO on their webpage that says they've in the valley since 1959 and thus they should be legit and wouldn't dare ripping people off or TRAPPING them in any way. WAS I WRONG!(out of space .. please see http://KOLBEHONDA.BLOGSPOT.COM for the rest of the story)
Mickey and Alan were great! i would recommend them to anyone!!!my experience was more than awesome!!!
Great service! The loan approval process was easy and painless.
Great service and quality cars. When buying my car I didn't feel the pressure that I felt when I went to a different dealership. Great customer service.
I came to this lot after I found a truck they had on the internet. All I can say is from the moment I got there the sales staff is really friendly, they don't mess around and there is no extra sales pitches. They worked with me and got me financing I needed with a really good monthly payment, There no nonsense easy going atmosphere was welcomed, also they were honest and absolutely no pressure what so ever to sum it up there easy going friendly and don't pressure or try and sell extras. I would have no problem recommending them mostly for no non sense, no pressure attitudes, the sales guys have the experience overall was very positive and in the future i could see myself buying from these guys again. I would rate these guys 5 stars. I went to at least four other used lots these guys were best by a huge margin.Chris Naquin
What a Blessing!!!My new husband and I over extended our selves paying for our wedding. We didn’t intend to, it just happened that way. Once all was said and done, we realized that the amount of debt we acquired was a lot more than we planned. We were able to make ends meet and still be okay but for a while tings were going to be tight and there was definitely no room for that unforeseen circumstance. Of course it was during a time like this that my car died on me. I priced having it fixed and for the price I could have bought a new car. The problem was I didn’t have that amount of money on hand and no one wants to finance your car repair! With this my husband and I decided we would buy a new car but then the debt problem became an issue. Although we could manage payments, due to our current debt amount, we couldn’t find anyone who would finance us. That is when we found Quality One Auto Sales. When we needed it most, they were there to help. They were so understanding of our situation, polite, and professional. The manager assured me that they could finance us for a new Honda Accord and he kept his word. My new Honda is beautiful! My husband and I are so grateful for JC and his crew- they were such a blessing during a most difficult time. I highly recommend them if you’re looking for a new vehicle and especially if you’re in a tight spot!