All I can say is that I am ever so glad that I did not take the negative review to heart. I just had an excellent experience! My nails were done exactly how I like them, even though this was my first visit to this establishment. PERFECTLY done! Also, my eyebrows, after treatment and advice that I gladly welcomed, look fantastic. In summary, perhaps the person who precedes my review made an error and really meant her/his review for another place of business. It certainly couldn't have been meant for Diamond Nails. I've found my new salon with warmth and great customer service.
I went today 9/10/2016 around 1pm after waiting for half hour i asked for a teal like Tiffany blue color for an acrylic french tip, anything I asked to get what I want she argued to get what she want for less work. I asked for a flower desigin on middle fingers, Than when I thought we agreed on something she gets to finishing and does the most disappointin flower desgin, no where near what I wanted. Worst experience ever. I wasted $33 for something I don't want.
Fantastic experience at the salon. Nice massage chair and the staffs are very nice and friendly. Highly recommended
It was very sweet and nice I don't live here in renton but I do for the moment normally I go to Seattle to get my nails done and like that he talked to me and took his time with me and it felt really good will be there again
I stumbled upon this great nail salon open on a Sunday! I got a shellac manicure with three different colors and I also had nail tattoos that I brought that they were very happy to help apply and add an extra coat of clear polish to keep it on. Very friendly service all around. The gentleman that did my nails paid great attention to detail and on top of the nails, they massage your arms, hands and then a back massage! All for a cheaper price then the place I have gone before without the great service and massage! I would highly recommend this nail salon to my family and friends and anyone else who likes good service and beautiful nails. I will definitely be returning to this salon.
Just left from this salon and had the worst customer service I think I ve EVER had! I walked in and told them I needed one of my nails fixed (it broke the day after I got them done because they glued the tips to the very end of my nails, like barely even hanging on) and she told me to come back in a half hour, so I go into some stores to waste time, I go back in after a half hour and she tells me to take a seat, and I politely say well how much longer do you think because I only have this one nail that needs to be fixed and I already have been waiting for over a half hour and she says to me slightly yelling and extremely rude well you can go somewhere else than!! so I say well you just lost a customer! and walked out. It was extremely embarrassing and very unprofessional. I will never go back to this salon and I suggest you don t either unless you like to get treated like complete crap, as a paying customer to this salon since I moved to Renton I am very upset about this! And clearly other people think so too, nothing but bad reviews about this salon on every website you go on, how are they even in business still?