I was recommended by a friend to come to Internet. I've lived in Reno for a long time and knew that Internet had a decent selection but pushy, high-pressure sales people. My friend told me to see Kyle because he would absolutely take care of me and make my car buying experience easy. I am SO glad that I listened! Kyle was extremely knowledgeable, friendly, and hilarious. I didn't feel like I was in the high stress situation of car buying like I've felt before, it was like hanging out with an old friend who actually listened to what I wanted and needed in a vehicle. The best part? He got me into my dream Subaru and under the payment that I wanted. I can't recommend and thank him enough! The only down side was that he was a Cowboys fan... but we all can't be perfect, right?! :)
Best of the best of the best. Highly recommended if your looking to buy a nice car or trade in your old car. Would do business anytime!
This is for the service department! You can always expect to pay more when going through the dealership for repairs, but with my Ford, I like Ford to work on my car for the bigger problems. I took my 2013 Ford Fusion in because my little angel of a son lost the only programmed key to my car and I never received the door code to unlock my car to have a locksmith program a key for me. The un programmed key was in my car. SO I had to have my car towed in. They had to have a locksmith come out anyway to unlock the door because they didn't have the right tool. So along with programming a new key, reprogramming the door, and a full service I walked out paying about $500. A little steep, but cars are always a money pit.Because of the drought, they can no longer wash your car for you after a service which was kind of a bummer.
I just financed a 2017 Hyundai and Cesar and Jose, were so helpful! There wasn't too much pressure, and they were able to get me and even lower monthly payment then, I initially anticipated. They were also able to lower my rate and get me approved, even though I am only starting my new job. They were a great help.
awesome experience with Monique and Jose. I love my car. Even with my credit they spent the time working towards my goal.
Went to check out a few vehicles applied for a vehicle on a Saturday they told me all Banks were closed will tell me my answer Monday they were call me I waited all day Monday no Call from them gave him until Wednesday when I called they said they were still working on it they will call me back it has been a week and I still have not heard back from them it would be nice at least they can call and say not approved if anything but not to receive a call or anything not to happy won't be referring them to anyone
Very comfortable atmosphere, professional and personable dealers, got a pretty good deal on the car considering we only had a trade in and no money down. Recommend them to people with not so great credit.
Bought a car in January, had to drive back multiple times because they did not fill out the right paperwork. I was told they were going to buy out my car for a certain amount, yet the pay off what was not what they had stated, they waited until another payment went through before paying off the car, they told me I was going to get a heck for the amount owed for the pay off it’s been 2 months now still haven’t received it, I’ve callled multiple times regarding the check have yet to hear back, they ran our credit for a car we weren’t even looking at on a day weren’t even at the dealership. Would NEVER go back nor recommend someone to this place.
I loved it here came the best Salesman was Lance he work me and my wife he drove the car and delivered it to my house. Lance work with us into a Dodge Charger SRT and the manger Larry work us into a affordable monthly payments thank you guys.
Brought my 2008 GTI , January of this year and they changed lists of parts including timing belt and tensioner. a few months later my car has a bent valve so i told them that i should have a warranty because the only way to bent a valve is when you install it wrong or wrong timing but they said its not covered through my warranty because its not the part that they changed. and now they're making up stories that i didnt have enough money to change the part the first time they fixed it. i wont recommend this shop to anyone and the service manager named MICHELLE is very rude.