What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Reno Area
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My husband and I decided to go look at cars, and as soon as we got to the lot we were welcome right away by TIM TICKNOR. He has to be the most patient and helpful sales man I have ever met (and I have be in sales & customer service for a long time in the past). Tim answered every question I had no matter how crazy it was. He listened to exactly what type of car I wanted and things I did not want in the car. I was super picky, but he stayed patient and let me test drive about 4 different cars until I absolutly fell in love with one. We ended up trading our car in and getting a Kia Soul (yes, the hamster car..WHY NOT? LOL).Not only was Tim so helpful but the staff at Internet Auto Rent and Sales were so helpful and nice, made sure we were comfortable, asked if we needed anything etc. Tim's manager also helped us get situated with our car insurance. Mike in Finance also, explain everything in detail so my husband and I fully understood everything. They definitely worked with us on every aspect of our decision buying including our finances. The best part is they made sure our car was detailed and had a full tank, didn't even have to ask! The car I picked was absolutly beautiful, I love it, Very good experience, and will definetly be sending people their way. NICE CARS, AWESOME SALES PEOPLE, & GREAT CUSTOMER SERVICE!
When I got there, the car looked like crap with mis-aligned body panels and poor finish on the paint job. I've asked them to re-do some of the work but I have lost all confidence in their work and now the cheap paint a starter to peeling off
Brought my Honda in to get an oil change and new tires. They were nice, professional and fast. Got a great deal on the tires. We had some trouble with the locks on the wheels, luckily I remembered that I had the key hidden under all the junk in my trunk. Yes mom, I know I need to clean my trunk out. LOL. While waiting, I walked around and looked at some cars. Sales staff were pleasant (yes, I used the word pleasant, dang I'm getting old) and helpful.
My parents love this place. They’ve sold 3 cars here over the years. It’s nice that there is no sales tax.
Excellent service! They can indeed fix anything! One of my cars, a BMW 760LI, was in a "Limp Mode" and the other shops ( many of them with claims of deep knowledge in BMW repairs) in town had no idea what was wrong with it. Maaan, that was frustrating! National Sierra found the issue and repaired my "V12 Bimmer Black Beauty" the same day. They'll change oil, breaks and do/fix anything else you might need. I'm having all my five cars serviced by them since.
The owners and staff are so top notch. The shop is clean the service is excellent. I would recommend them to everyone.
It has been nothing but a headache, since we got our truck. First we were told the credit union is in Reno - Lies it is in Vegas and charges a 10 fee to make my payment each month.Second the credit union sent us notice that did not get the title from the dealer after 3 monthsAnd last the credit union is idiotic they keep requesting insurance info even after I submit it and get confirmation from them. Also the truck was not inpected they said they will take care of it brakes and rotors were completely gone leaking fluids the headlights didn't work and then when I returned I was told that is why I got a good price. I WILL NEVER MAKE THE MISTAKE OF BUYING ANYTHING FROM THEM!I WILL ALSO TELL EVERYONE I KNOW AS WELL
Best of the best of the best. Highly recommended if your looking to buy a nice car or trade in your old car. Would do business anytime!
I have been using Mike for my auto repairs for the last three years and he has always been professional and the repairs have been done on time and for the estimated amount.
I just financed a 2017 Hyundai and Cesar and Jose, were so helpful! There wasn't too much pressure, and they were able to get me and even lower monthly payment then, I initially anticipated. They were also able to lower my rate and get me approved, even though I am only starting my new job. They were a great help.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.