Very professional, nice quality furniture and Debra made our experiences fantastic! We will continue to use their store for our home needs.Leslie Lagace
Serving the Reno Area.
From Business: Capitol Steel Company was formed in 1968 to serve the industrial, commercial and residential industry in Northern California. We have developed a customer base bu…
I am giving this a one only because it isn't possible to give it a -10. This company has serious ethical issue. You can't believe anything they tell you. As a property owner, I wanted to ensure that my property was taken care of and that any needed repairs were done. All ethical goals. Luannda was assigned to my properties. She tried to get me to do her work for her. She never could get her act together and everyday, she had a new thing for me to fix. NOT what I hired a property manager for. It was endless. She seeme4d incapable of formulating a decision or an opinion. She just kept asking me to do her job. After almost 3 months with this company, I told the broker, Kevin, that I wanted someone else to handle my property. He assured me he would be back to me that afternoon with the name of the new person. It didn't happen. Note: Don't believe a thing he tells you. In the morning I got an email that they had dumped their property management onto another company and had abandoned ship. Here's the bad news, the new company had hired the Remax people. So supposedly, we who where dumped like yesterday's dirty laundry will be handled by the same incompetents as Remax. I'm taking over my own property management.
The management does not communicate well. After deciding not to speak with me and demanding I communicate with email only. Then when I emailed, the response was not, until I sent a follow-up email. Then the response was not complete. Sent 2 more emails and no response as of yet. This management is not a fair management company. They are immature and are very biased. I would not recommend to business with this management company.
College Students Beware!My brother and I have been looking for a place to rent with two of his friends. We are currently renting and the lease is almost up. We stumbled upon the perfect place (reasonably priced, close to campus, etc.). When I called, I was greeted with "Britt Management Group, please hold," followed by several minutes of silence. When they came back on the line I told them which property we were interested in and she asked if I would be renting alone. When told that there would be roommates, she immediately asked the age of the renters. I told her two of them are nineteen and she abruptly cut me off ("Let me just stop you there.") and informed me that in roommate situations, all renters must be 23 or older. However, on their website, it states that all applicants above the age of 18 must submit a separate application with a nonrefundable application fee of $30 (as seen in the picture below).On top of the less than professional phone call, they state they will respond to emails in a timely manner. I personally have not heard back from them on that front, which is why I called in the first place. It is unfortunate that this listing did not work out for us, but, by the way the phone call and email were handled, and judging on the other reviews, I suppose we would be better off elsewhere.
Doesnt fix anything wrong, lies and says it has been fixed when it hasnt, raises your rent when they feel like it and refuses to let you resign a lease forcing you to pay more month to month when your lease is up then on top of all that they fine you for made up reasons like "not cleaning up after your dog" i dont even have a dog susan palmer also doesnt give anyone their deposites back even though stating that the deposit is our money and wont be touched and will be returned.....i left the apartment in better condition then it was when i moved in
The worst rental company. Charging me for things like weeds that were never there i left the backyard like they had it, repairs on the fence when nothing was wrong with the fence . I will never rent from them again.
This rental agency is the worst. They rip you off and they LIE about everything. They take advantage of people. Nothing in those apartments work properly. Also contacting The Better Business Bureau. I have pictures and many evidence about what big liers and rip off you ALL are!!! Staff are rude and never remember nothing. Stop ripping honest people off!!!
This is the most unethical and predatory property management company I have encountered in decades. The wouldn't let me sign a lease until a week before I was to move in, when all my arrangements were made and I couldn't easily find a new place. "Dee Dee" informed me that she would charge me an additional $50 a month for trash and sewer. When I left they literally stole 3/4 of my security deposit. For example, I left the place in immaculate condition. They charged me $150 fir a "light" cleaning! This is no different from petty theft and should be a criminal act. Warning - prospective renters, if the property is managed by Keller Property Management, KEEP LOOKING!
Look at "YELP REVIEWS" too! UNETHICAL is MANTRA of this company! "Hightail it out of there", if you need a definition of this term: Urban Dictionary is "spot-on"Leopards don't change their spots! **********************************************************************************************************************Keller Realty Property Management Property Management135 Vesta StreetReno, NV 89502orDee Dee Remaklus Realty Inc135 Vesta St, Reno, NV
This is without a doubt the worst rental company I have ever had the unfortunate circumstance of dealing with. Not only are the agents incredibly rude they are completely unprofessional in they way that they handle their rental properties.Additionally their incompetent staff neglects to remove listing for weeks at a time, probably to intice people to look at their website.I made appointments to view 4 different properties all of which were canceled by this company. If this is how they intend to treat their customers I don't see them in buisness for long. I know this is Nevada and you like to think federal laws do not apply to you but the Better Business Bureau I'm sure will say otherwise.I would give you zero stars however I'm required to give a minimum of one.