This is for the service department! You can always expect to pay more when going through the dealership for repairs, but with my Ford, I like Ford to work on my car for the bigger problems. I took my 2013 Ford Fusion in because my little angel of a son lost the only programmed key to my car and I never received the door code to unlock my car to have a locksmith program a key for me. The un programmed key was in my car. SO I had to have my car towed in. They had to have a locksmith come out anyway to unlock the door because they didn't have the right tool. So along with programming a new key, reprogramming the door, and a full service I walked out paying about $500. A little steep, but cars are always a money pit.Because of the drought, they can no longer wash your car for you after a service which was kind of a bummer.
Went to check out a few vehicles applied for a vehicle on a Saturday they told me all Banks were closed will tell me my answer Monday they were call me I waited all day Monday no Call from them gave him until Wednesday when I called they said they were still working on it they will call me back it has been a week and I still have not heard back from them it would be nice at least they can call and say not approved if anything but not to receive a call or anything not to happy won't be referring them to anyone
Bought a car in January, had to drive back multiple times because they did not fill out the right paperwork. I was told they were going to buy out my car for a certain amount, yet the pay off what was not what they had stated, they waited until another payment went through before paying off the car, they told me I was going to get a heck for the amount owed for the pay off it’s been 2 months now still haven’t received it, I’ve callled multiple times regarding the check have yet to hear back, they ran our credit for a car we weren’t even looking at on a day weren’t even at the dealership. Would NEVER go back nor recommend someone to this place.
Terrible, terrible terrible!!!!!!! Do not do it!!!! Do not buy from these LOAN SHARKS!!!! They sell terrible vehicles that they fixonly to get you off of the lot and forget about working with you. They have terrible customer service! DO NOT GO THROUGH THESES GUYS!!!! I am placing negative comments about these guys as many places as I can, that's how much of a bad experience my family and I have had with them.
Brought my 2008 GTI , January of this year and they changed lists of parts including timing belt and tensioner. a few months later my car has a bent valve so i told them that i should have a warranty because the only way to bent a valve is when you install it wrong or wrong timing but they said its not covered through my warranty because its not the part that they changed. and now they're making up stories that i didnt have enough money to change the part the first time they fixed it. i wont recommend this shop to anyone and the service manager named MICHELLE is very rude.
I love CarZone! My husband and I were browsing on the internet looking for a car that is suitable for our family because we now have another baby on the way! The next day after work we decided to meet there and take a look at few cars we had seen that we were interested in. When we got there they immediately made us feel welcomed. Dustin was amazing! Incredibly friendly and he answered any questions we had. As a matter of fact, the entire team at CarZone were very professional, knowledgeable, and curtious. I always appreciate that because, there's nothing worse than a "pushy" car salesman! Thank you CarZone for an amazing experience and the perfect car for our family. I would definitely recommend CarZone to anyone.
Brock and Ruben were exceptional! No pressure whatsoever. They were both honest and helpful. We left as very happy customers.
Maggie and Dave were great, they made me and Pepper feel good about our buyin experience.
Imensely helpful, fast, efficient, knowledgeable. I'm so impressed with the team at this store! Great job Maggie, Dave and Darrell! Thank you all!
I bought a daneli beautiful truck. I had a few concerns with an issue the truck was having with the team at budget motors definitely took care of me and fix the truck I would recommend anybody to go see them if your looking for a car or truck great customer service friendly and polite and a great sense of humor