Nicole was our server who is also the restaurant manager. She took an order for the people that came in after us, talked to another guest for 5 minutes and checked on all the other people before asking what we wanted and when she did come by she said.."I will be right back". Finally came by and was not friendly at all especially when I called her out about the time it took and her professionalism. Our player cards are not the minimum but even if they were I would expect better service and to not just be ignored. We walked out disgusted and unhappy guests.
Best in Reno.Friendly and helpful staff.Clean Las Vegas style hotel with all the extras.2 Gift shops,barber shop,several restaurants.Best buffet I have ever eaten at anywhere.My favorite casino.Well spaced slot machines and a large table game area with a largevariety of games.Also has a poker room with nightly tournaments and a great comedy club.It also has a choice of bars on both levels.It's best feature is the boardwalk on the second level that connects it to Circus Circus on the north and the Eldorado on the south without leaving the indoors.
Johnny Rockets was disappointing. The waitress we had never refilled our drinks and our food was absolutely horrible. The best thing about this place is the strive from the managers to "make it right." When they noticed that we did not eat our food, they asked why and we told them. They did not charge us for our food at all. Its hard to rate this establishment so low when the managers are obviously more than willing to go above and beyond to make it right.
The most fun casino in Reno! The food is exceptional too! And we have stayed there many times over the past 20+ yrs & have always been treated well.
Great resort in Reno. Plenty of things to do for both kids and adults that doesn't include gambling. Good room prices.
The best place to go in Reno with kids. So many fun activities and restaurants. Nice rooms and good prices.
Great place to stay. Who can beat there meal deals. Great prices all around. Clean rooms and casino!
Great friendly staff. Made us feel welcome. Took care of our needs and answered our questions!
The hamburger was very tasty, great French fries!! The best part was the chocolate milkshake!! Yummy