United States Postal Service

The fact that this post office is still open is incredible - they are literally the biggest joke. The man at the office actually tried to argue with me regarding what my address was and INSISTED it was a different street entirely, and then hung up on me. Literally all of my Christmas packages are coming through this post office and so far I've gotten three notices that things have been delivered in my mailbox with no packages arriving ever.My apartment complex even said that they don't receive packages from this post office because they are so horrible. I live practically across the street from them in South Reno and they still can't get it right. Like I said, when I called to ask where my packages were they argued with me and eventually hung up. If you can have your items delivered to a different address PLEASE DO!!!

It's like gambling if we are going to get our mail or not. The Alexander Apartments is where we live and it used to be the county but now it's the city. I was told by the manager at the steamboat station post office on Mc Cabe that ever sense that change from county to city they have had problems with the carrier's that come from the main post office to help out on this route not doing their job and delivering the mail in some cases just sending mail back to sender saying wrong address even if the address was correct. She said to me they probably won't do anything about it because the carriers are union and protected. There has to be a way to solve this on going problem for many of us that live at The Alexander apartments. We finally had to pay for a PO Box.

Mail delivery to our office is "optional" for this post office. We seldom receive mail on Mondays.

Extremely disappointed with Dave who works here. Very rude. I waited for him to finish what he was doing to ask him a quick question and he would not acknowledge me. Unfortunately this is not the first time.