United States Postal Service
1580 Grand Point Way, Reno, NV 89523
Phone: (775) 746-8235
Fax: (775) 746-5327
Since I moved into my new neighborhood two and one half years ago, my neighbors have had to have mail exchanges. I get the mail of every person who has ever lived in my house prior to me, my neighbors mail, the mail of an apartment complex's tenants down the street, and other random people who don't even live on the same street but have the same first name as my husband. I have filed a complaint and then had my identity stolen. I needed to talk to the manager today in regards to a few filed police reports, but he didn't bother to call me back so I could return to the post office and speak with him! I now go to another post office to send out my mail for fear of ignorant error and/or retaliation for having filed the first complaint.
The employees here are very rude every time I drop off packages. I am a regular customer who drops off many business packages and every time they are rude and in a bad mood. This is very unprofessional. I am considering switching to UPS or FedEx. We also have a fulfillment center who ships out a few thousand orders each month, I would be happy to switch to another vendor with better customer service.
I was very disappointed with the rude and inconsiderate treatment by the employees working there. The employees are consistently slow and demonstrated an unprofessionalism that only brought me nauseating tolerance as they degraded my position. As a customer, I am outraged and highly disappointed. The respect for a loyal customer failed and ultimately severed the relationship. Improved service may require a friendlier atmosphere that treats each customer with respect and courteous exchanges.