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Stone Housecafe The

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OPEN NOW
Today: 7:00 am - 9:00 pm
Years in Business icon
148 Years
in Business
BBB Rating icon
Accredited
Business
(775) 284-3895CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1907 S Arlington AveReno, NV 89509Write a ReviewWrite Review

Reviews

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Stephen R.

12/25/2016

Overall
Atmosphere
Food
Service

One of best dining experiences in Reno and that is saying a lot. We love stone houses generally. This one comes with well prepared food and a large menu. Staff is friendly. If you can, eat outside in warm weather. Trees and bushes surround you and transport you to another spot.

JS
J S.

09/13/2015

Overall

While on a rare visit to Reno, we found this delightful restaurant. Originally, we chose the Stone House Café because they were advertised as having a ‘dog friendly’ patio. We made reservations for lunch for three, plus our two dogs. We were greeted by a friendly hostess, and seated promptly at a nice patio table protected by a large umbrella, shading our table. The food was good, prepared very well and presented nicely. The friendly wait-staff even brought a dog cookie for each of our dogs. We never felt as if the dogs were an imposition to the staff, and felt the dogs were as welcome as we were.



Even though we were there for lunch, we had a chance to look over the breakfast menu. It looked as good as the lunch menu, and in fact we were so impressed by it, we returned the following morning for breakfast before we left town. The crab omelet was fantastic, and the food was all prepared exceptionally.



This is a fantastic alternative to chain restaurants and mass produced casino food. On our next visit to Reno, we will be back to enjoy the great atmosphere and food.

JS
Jon S.

09/25/2014

Overall

We ate there for our casual wedding reception. Ambience is amazing, food is great and so is service. HOWEVER the owner is a woman who doubles as a greeter and she is EXCEPTIONALLY RUDE. We sat at the bar and asked to have our cocktails added to the tab, she walked up to the bartender right in front of us and bad-mouthed us to her (she didn't see us there) saying "What are they stupid?! I told them they had to pay for those drinks separately!") We almost left. The rest of the staff was amazing though

debbie.hight

07/15/2012

Overall
Don't go there, the one lady i...

Don't go there, the one lady is rude to customers and works. Food not great. Go to Denny's you get better service and the food is worth eating.

elsiecat

12/18/2011

Overall
I have had many excellent meal...

I have had many excellent meals at this restaurant over the past couple of years and went there tonight for a special date night with my husband. I don't know what happened to this restaurant in the last few months but it was terrible! the waitress was nice but the food was cold, not cooked right and just wasn't what we were expecting, we did complain but they really didn't seem to care. Wouldn't recommend this place and we will never go back

js8382

10/11/2010

Overall
Lunch Menu

This is the place that I take company from out of town. Every meal that I have had has been fresh and delicious. The service is spot on from greeting to taking your order and making sure everything is ok throughout your meal.

Overall
Watch what you eat if you go here

Okay, my girl friend took me to this place for my birthday. I had never been there before and I've lived in Reno for 6 years so this was a first for me. We ordered. I got the chicken taco salad. When Nick our waiter brought my salad; low and behold there was part of a cut rubber glove in my salad AND ended up in my mouth because I didn't see it when I took my first bite!! This was the grosses and most disgusting thing I have ever encounter in my life at a cafe! I wouldn't take another chance EVER eating there again. No quality control what so ever!!

----------------Update------------

I spoke with the owner today his name is Paul and unfortunately through the course of our conversation he hung up on me.

Let me tell you this, I never threaten Paul or his business. All I was doing was my do diligence and following up to insure that it would not happen again to some other customer. Paul, the owner, at first listened to the complaint but when I told him that I had given the cafe a review here it all changed. Not only did the volume go up with his tone but his choice of words were extremely unwarranted. So, since Paul didn't really listen to my complaint which was what had occurred and I just wanted to make sure he knew what happened AND to insure that it didn't happen again--I went ahead and called the health department to insure that it will not happen again.

People have health issues and I know many come to this cafe. It's a lovely place and the setting is fabulous. BUT, it is a food service business and if you can not understand the concerns of the community then perhaps you need to revamp how you handle customer's complaints. Plain and simple.

So, for those who will be going there...just be aware of the chances you take when eating out. There may be a hidden rubber piece of a glove in your food and you may never know it until you become sick!!

Thanks for reading my concerns.

---------------Update------------

Well, the truth be known, the Reno Gazette Journal has received several calls regarding the quality of food serving at this cafe. So all I can say to you, the reader of this review, you are taking a chance eating at Stone House Cafe.

bh2494

01/16/2008

Overall
excellent food

We love the Stone House. The food is great. A little pricey, but what great restaurant isn't?

Details

Phone: (775) 284-3895

Address: 1907 S Arlington Ave, Reno, NV 89509

Website: http://www.stonehousecafereno.com

More Info

General Info
Open Seven days a week serving breakfast till 4pm lunch till 4:30 and dinner and dinner till 9pm except Sundays and Mondays 8pm. We are in a quaint 1920 Rock House located minutes from Downtown, with a cool Rock n Roll Poster collection on the walls and warm colors surround you. Gourmet all day with menu items that will awaken your palate with imagination and flavor. The selection is mind boggling and unique so everyone in your party will find the perfect dish to order. Fresh Fish, Lamb, Steaks, Tapas, oysters, burgers, sandwiches and salads galore. Breakfast and lunch all day is very popular since we are a 24 hour town. The outdoor Patio is like being in European garden where each dining area has it's own ambiance surrounded by flowers and trees. Truly beautiful
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Denver
Payment method
master card, amex, discover, visa, all major credit cards
Price Range
$$
Category
Other Information

Price Range : Average

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