Renown Health Urgent Care - Damonte Ranch
197 Damonte Ranch Pkwy, Reno, NV 89521
The staff and doctors where all terrific! I was just a walk-in for an infected foot and was seen right away. All my questions where answered and everything concerning my situation and care was explained to me with great respect. I am so grateful for their team. Very comfortable atmosphere and welcoming staff. I'd give 10 stars if I could!
This is the worst medical facility! Do not waste your time here. Wait times are 1 hour in the waiting room, and 45 minutes in the exam room.
You do not see a doctor, you see Physician assistants that are as green as they come.
2 examples. My wife had an infected thumb and the doctor applied a topical lidocane instead of injecting lidocane before jamming a exacto blade into her swollen thumb. The topical lidocane does nothing and she should have been injected. I had to listen to my wife scream while she was undergoing this.
2nd example. I brought my daughter in with an obvious case of ring worm and the PA had to go refer to his "fungus book" before prescribing an over the counter athletes foot creme. He never took a sample of the fungus to examine and prescribe a prescription medicine.
Stay away fro m this place. Zero stars