4993 Longley Ln, Reno, NV 89502
Wheelchair Accessible: Yes
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Just great work, plain and simple. I have been using them for years and all my family members go there also. Have they made mistakes?, YEAH they are human! Do they take care of those mistakes? LIKE nobody else has in my consumer experiences throughout my life. They are honest, prioritize ALL work, and provide me and my family with an estimate that has NEVER gone over what they said it was. They communicate ALL work and future work that is needed. THAT'S customer service.
03/27/2012Provided by Citysearch -
I have been coming here for the last couple of years, and all I can say is I won't go anywhere else anymore! These guys are awesome. They don't mess around or try to jack up the work order. They remember me every time I come in and always treat me well, even when I'M being a pain! Let's face it, no one is perfect, and sometimes repairs don't turn out as expected, but the ONE time that has happened, they were quick to take care of it and very apologetic. I don't recommend many places, but this is one I go out of my way to recommend to family, friends and co-workers.
08/15/2011Provided by Citysearch -
After a very high recommendation I brought my car here to get some diagnostics and repairs done. I was quoted a price and told that my issue would be fixed. When I came to pick it up, they told me that the work that we agreed upon DID NOT fix my issue. They agreed to let me bring it back so that they could fix it correctly. After spending another full day off of work to bring the car in AGAIN, I was told it was fixed, and 15 minutes after driving off of the lot, the check engine light came back on and the issue continued and is now WORSE than it was when I brought it to them. Overall I paid $600 and took two days off of work to get it done and now my car is worse than it was initially. Take it somewhere else and get a straight up honest service would be my advice.
These guys are great. They always help and a lot of times will not charge me. I had a check engine lamp on a couple of times and they checked the codes for FREE!
The mechanics they have are great and very nice to deal with. When I have had ANY questions about any repairs or service work, the whole group of guys are SO helpful. I highly recommend this place to take your car. Oh and they always give me a ride to AND from my work, how great is that!