1447 E 4th St, Reno, NV 89512
CRICKET WIRELESS AUTHORIZED RETAILER
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CRICKETT wireless customer service sucks!!!
After months of poor signal, I called to cancel the account. Thats right.. Called. You cannot cancel your cricket account online. When you call, there is no option on any main menu for cancelling your account. Ended up choosing tech support and had them transfer me to their cancellation division. There the guy on the phone kept trying to get me to keep my account. Very frustrating when you are crystal clear you want to cancel the account and they won't do it. Finally, the guy says the billing information has been removed and that after 30 days, the account will be suspended for non-payment then cancelled by Cricket. WTF!! Took another 10 minutes to get them to cancel the account effective immediately to avoid a negative entry on my credit report (cancellation of account for non-payment) Then when I asked for a confirmation e-mail that my account was cancelled, they refused to do so. Then when I asked for a confirmation number for the transaction, that was refused also.
Friggin shysters.. So beware of crickett's games when trying to cancel their so called service.