Big O Tires
5130 Mae Anne Ave, Reno, NV 89523
Specialties: Four Wheel Drives, 4wd, Trucks, 4 Wheel Drives, 4x4s
10/02/2011Provided by Citysearch -
Please don't go here for any services!!!!
This place is a joke, I took my K1500 truck here for a wheel alignment. I paid $72.00 and thinking that it was going to be fixed, it wasn't it was much worse than it was before I took it to this place, it would pull to the right and the steering wheel wasn't level. I took my truck back a 2nd time and they did a re-alignment and said they couldn't find any thing wrong, they said they switched the 2 front tires from left to right. And that should fix my problem. 2 days prior to this I had 2 new front tires installed from another store. So I don't know how the tires could cause it to pull to one side. Even after they swapped the tires from left to right, it still pulls to the right.
And the steering wheel is still not strait. I will never go to this place again, what a waste of time and money.
I had them install 2 new tires on my Celica a little while ago. I started loosing air in one tire so I thought I had a punkture and took it to big o cheeters and they wanted to charge me $20 so I went to discount tires and they fixed it for free and told me big o cheeters did a sloppy job of mounting the tire. Needless to say a week or so later the other tire started loosing air and so I took it again to big o cheeters and they told me it will be $20 to fix THERE error!!!!!!!!!!!!!!! I guess that is how they do bussines, They make errors and charge you $20 a shot to fix them......I will not go back to Big o cheeters again, I will from now on drive the 12 miles to discount tires for all my tires needs. Never had a issue at discount tires but have had a problem everytime I used big o tires.
Every new tire we sell there is never a charge to do a repair. in regards to mounting a tire there is no "grey" area or "sloppy" mounting job.If it was a mounting "error" it would have been a problem instantly and would not have been awhile later. if your wheels are experiencing flaking or corrosion from bead area, than we do offer free repairs/bead sealing on every tire we sell. It cant be the fault of ANY tire or ANY tire store for a wheel that is the cause of a leak from continued corrosion. We at Big O tires strive to prevent any instances like this and inform customers of possible problems that may occur from pre existing wheel conditions, and try to prevent them from happening.