Barnes & Noble Booksellers
5555 S Virginia St, Reno, NV 89502
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Not used to such a big book store and it being my first visit I was instantly overwhelmed when I walked in just taking it all in. I didn't see the registers and had no idea how to pick up the book I ordered. Thankfully there was a customer help desk right up front. Couldn't miss it. The gentleman was very polite and quick to acknowlege me even though he was otherwise engaged I didn't feel put out. He pointed me in the right direction where I found the cashier and the book I ordered. While picking up my book I asked about chinese exercise balls that I heard they also had. Seeing that I was a little out of my element in the store she very politely took me to the correct area to look at what I was interesed in. All in all it was a good first experience. First impressions count and this one counted well in my book. :-)