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Extra Phones

Phone: (775) 657-5447

Phone: (775) 826-7311

Payment method
no credit cards
Convention Center

Alder Creek Villa Apartments

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Parking: Lot, Free


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We moved here in September and have been SCREWED OVER multiple times! A week before moving in, we were showed the apartment and it was disgusting. They had told us that it had been professionally cleaned. It was not in any way clean. The carpet was old, had a strong odor, and there was a section of carpet that was matted with a greasy looking substance. We didn't really have anywhere else to go so we asked the woman showing the apartment (who goes by the first name of Katy) if they could possibly put new carpet in. She told us that she would talk to the landlord. (who is called Nick) About a week later Nick had called us and told us he would only put new carpet in if we payed an extra 50 dollars each month. Our rent went from 600 to 650. But we had nowhere else to go so we decided to pay the extra. The day we moved in we were told that they had put a new stove and refrigerator in our apartment. Well the refrigerator had roaches underneath it and one of the burners on the stove doesn't even work. We were told that the whole apartment complex was a quiet community. HA! Our neighbors have absolutely no respect! The ones above us must be playing basketball or something to make that much noise. Then there are the people next to us who blast their music or their television constantly. Normally, we don't like to complain but it has gotten out of hand and we have taken it to the front office. Nick has done nothing about that so far. Then there are the cockroaches. They had scheduled us for a fumigation and I had worked hard getting things out of the cupboards and closets while my husband and daughter were at school. Nick didn't show up for the fumigation and instead of a exterminator, we got one of the apartments maintenance men. one of the same three that worked on our heater. (Which it took multiple attempts to fix) Me, not being the expert, left like I was supposed to. Six hours later I return, after picking up my daughter from school. The stove and refrigerator had been pulled out and there were puddles of bug spray behind them. They only sprayed the top cupboards (which also had puddles) and to (my knowledge) the walls. The closets had not been sprayed and neither had the bottom cupboards

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