The current administrator and her assistant need to go before this place will ever have a chance of succeeding. The place was built cheaply and costs between 4-5k per month to be treated like children, fed slop and run by people that care more about money than the residents. It's a sad situation and the poor people that live there do so in fear of the admin and her terrible temper. She runs the place by intimidating the employees which causes a high turnover and the residents are afraid to bring up any suggestions out of fear of retaliation from the management. She has been caught countless times lying and telling employees to lie instead of being honest and I really don't know how she still has the position. I pray things change for these elderly people whom she seems to forget that they pay her bills.
Unsafe ,,staff and administration have had problems for years...Avoid Monaco Ridge...and you will avoid tragedy...
Multi State Violations. Operated and Overseen by unlicensed Nevada Administrator. Corporation solicit for "fee", unknowing licensed Administration to "hang license" while overseen by unlicensed, no medical background "Executive Director". Multi-Elderly abuse filing. Check with State office. high employee turnover'
"The care providers from Amada are reliable, knowledgeable, and kind. Each of them went above and beyond in providing care for my father in his final weeks. They showed true compassion and took genuine interest in my father. Ryan, the owner of Amada, was also incredibly accommodating with the day to day changes of our family's needs. He kept me informed and supported with regular communication. I always felt I had solid partner during these past difficult months."
Ryan was very professional and worked with my family to meet our needs, during this difficult time. His caregivers are compassionate and go above and beyond. They made this time a lot easier to go through.
The Amada team from the start has made our transition from family care to professional care a breath of fresh air. We did our homework on the local companies and Amanda shined from the start. Ryan listened to our needs and placed the perfect caregivers the first week. The billing and their back office efforts checking and working with our insurance has been effortless on our part. Throughout the transition we've had some changes, and they've always been very responsive and understanding to our loved one needs. We did the homework for you, Amada is our company for caring for our dearest loved one.
I have known the Hart's for more than 15 years and they are amazing people with excellent character and high morals. I would not hesitate to trust them with my loved one's.
Loved the clients I worked with as a caregiver, and they really appreciated me. This is a horrible place to work; they treat caregivers poorly. Management needs improvement.
Outstanding Customer Service. We needed someone to help with my aging mother. They we will to work with us, we wanted a company that could provide Doctor visits• Doctor-approved exercise• Dressing• Housekeeping• Laundry• Meal preparation• Personal care/hygiene• Errands• Grocery shoppingThis gave us more time to spend visiting not working.ThanksAmerican Home Companion