Liars & Crooks. We purchased a new 5th wheel from them. After the purchase was made they refused to do warranty work that they had agreed to before the sale. The caused more damage to it when they 'prepped' it, and also left it filthy. The manufacturer agreed to have the work done at another dealer otherwise we wouldn't have taken it. They are all liars - including the GM Mike. Stay far away!!!!!
IMPORTANT INFO IF YOU ARE PURCHASING AN RV FROM SIERRA RV!We have purchased two RV's from Sierra RV. The first one was used and the second one a new 2010, $86,000 vehicle. We take our RV in for annual service every spring and purchased the complete 5 year warranty plan. We make the appointment for this annual service a least a month in advance. Our appointment this year was for 9 a.m. today, May 21st. We have a 45 mile ride to get to this dealership. Our RV required only annual maintenance as there were no problems. When my husband arrived he was told that this maintenance would not occur today and probably not until next week because they had sold 10 RV's over this past weekend and prepping those RV's now comes first per the owners of Sierra RV. Therefore we could either make another appointment [with no guarantee that it would happen as promised] or just leave the RV and they would get to it when they could. So...new owners beware!!! If you buy from Sierra RV, the only promised service you will ever receive will be the one to prep your new vehicle. After that...apparently you will be on your own and at the mercy of this company. This is so sad because this company was excellent. Too bad they aren't great anymore!I doubt we will ever buy another RV from them and am looking for someone else to service the one we currently own.
We had a great experience at Sierra RV - I'm rather surprised by anyone who says differently. We found the RV that we loved - the price was right and they worked within our perimeters without a problem. Service has been awesome, the people ALWAYS friendly and helpful. We love our RV and Sierra RV!