The care was ok. 90% of our Moms care was done by hospice. The CNA's seemed caring, did not have to do much.The owner did not go over the contract, in fact sent us a blank one and we filled it out as best we could. She then refuses to give any refunds. For 11 days $3000.00. She wants $1900.00 for not doing anything. We do not recommend this place, the business end of things are questionable in our minds. The owner did nothing but send complaining emails to us about our Mom. We hide nothing. Cindy the owner had hospice come in and do 90% of the work and wants to keep all the money. DO NOT SEND YOUR PARENTS OR LOVED ONES HERE!!!
2060 Arcane AveReno, NV 89503
From Business: Golden Years Castle's goal is to create a homelike atmosphere - a friendly place where everyone feels like family and is treated with dignity and respect. We aim …