Very poor business ethics. We paid a pretty penny for a remote. Our last remote we had live coverage to discuss the products we were currently discounting for sales. This time around we only got a no name DJ, came a whole hour earlier before our opening hours. The advertising commercials are pre-recorded. No DJ was sent, instead they sent a guy to turn on the radio and play pre-reccorded commercials. I have tried to reach our representative but they are not answering their phones. It's pathetic how they are so good at collecting before services are rendered but then they pull this. I am so disappointed!