I have been going to Jimmys for years but I'm done now. I went in last Thursday for a $7 car wash. Huge delay with the car in front of me. There were 2 girls there wearing daisy duke short shorts - I thought they were gfs of employees and didn't think they really worked there. They were both laughing and giggling the entire 20 minutes I was stuck in line there. While still dealing with the first car one of the girls came and got my credit card and I asked for the $7 wash. Apparently they charged me for $14.95 for something and thought it was a riot (real professional). Then a guy came over, turns out it's Jimmys son "James". By now there are 4-5 cars behind me. He tells me there was a mistake but he has fixed it and hands me 2 receipts - 1 for the $7 wash and 1 for a credit of $14.95 which was posted to my account as an additional charge. Going back and forth with James today he said one girl was new and mistakes happen when training - I guess he is still training too as the over charge was his doing! He wanted to leave cash for me even though I asked to have a check mailed. Usually when a business makes multiple mistakes they do what is convenient for the customer - not themselves! Unless you are a business that can't get checks?? Very weird.In talking with James I mentioned that the girls outfits were so inappropriate that I didn't think they were employees - he said they were the uniform! Wow. Overall, what used to be a great business seems to now be more like a high school corner car wash from attire to lack of training (mngr included), to the poor customer service! Too many car washes around to waste time with this...
For $22 it us s complete ripoff. Didn't even vacuum the cargo area of my car! The outside of my car still has bugs, etc on it. Definitely will not be going there again. The $7 drive through car washes do a better job.
I was at Hutches on 6/16/17. The only reason i went there, and not my regular car wash- which does a great job, is because a client had given me two full service washes for helping her out with a couple things. I got there in the morning, my car went through, and was being dried off. I was waiting for it. Was called over, gave the main attendant working on my car $2, i pulled forward, had noticed things had been moved- no reason for it- I have a cubby that holds my regular car wash card, my stereo remote which i never use, and a wallet with clients checks, $200 dollars and $10 in ones, down to $8 after tip. When i opened my wallet $100 dollars was missing- the kid Josiah became overly defensive- giveaway of being guilty! He was mouthy, etc. The manager was pretty useless in the matter- told me to search his employees-I called the owner twice on Friday- no return call. Not a very professional owner that doesn't call a customer back. My belongings should never be touched, and they were. Ive had a brand new pack of gum stolen from this car wash as well. Sad, unfortunate. This car wash overall is terrible. My windows weren't even cleaned on the interior.
Used to love this car wash, but they were bought out and now it is terrible. The guy that "dried" my car used such a wet rag that is was a mess. Had to come home and go it myself. Once my prepaid cards are gone, I won't be going there anymore!
Says it's open tell 530 and I showed up at 445 and they said they shut down early. I drove all the way from cold springs so I'm not to happy I have used them once befor and they did a good job for the price but if you say you are open tell a certain time than stay open tell then
Windshield still dirty, lines from windshield wiper from rain two days prior to washing were still there after premium service. All glass streaked inside and out, door cubby wasn't wiped or the cup holders. Brand new car, everything was clear to allow for optimal cleaning. Paid 30$ to need to do it again myself tomorrow. Very irritating.
Wonderful easy self service car wash and fantastic people who work there. Took our Uhaul there after burning man, also was easy to clean our bikes and other equipment off with the power washer.
Paid for a premium car wash and they did not vacuum the inside of my car. Left garbage on the third row of my car! Manager barely understands English. Won't go back there again!
Cleanest car wash and vacuums around . Great prices and great location . Well kept up and well lit at night .
The staff here managed to completely eliminate the effects of a spilled bottle of tequila in the back of my pickup for the price of the basic service. Only problem at this location is the wait. Expect an hour at least for the hand wash servicr.