The office does *seem* unprofessional until you take a closer look. I spent nearly ten years in medical administration in Seattle, WA. I know what I'm looking for in a health care professional, especially for my own children. This woman and her staff are incredibly busy taking care of folks no one else in the area will touch for myriad and unfair reasons. She is a saint. A very direct and to the point saint who won't waste your time with the fluff and niceties you pay for in "nicer" offices. I trust this woman far more with the welfare of my two children than any other higher cost Pediatrician they've seen to date. Don't judge the book by its cover. This woman and her staff are hidden gems in Reno.
I am extremely grateful to have Sally watch for the healthcare of my children. She is professional and genuine. Nothing compares to the quality of care, attention and detail that she provides. I can always count on her when my children are sick and her genuine concern for the health of the children is amazing. I have been with her on and off for the last 12 years (depending on insurance I was on) and I have to say that she provides the quality of care that is much needed for my family. She is very loving, caring, patient and goes over and above for her patients and family members.
My child was a patient at Sally's office for about two years until I had enough of how unprofessional her office is. They would not keep me up to date with my childs vaccines, and nor did they update my childs medical records to say the vaccines were up to record. She just seemed unclean at times, her assistant did majority of the work, the receptionist's are both unclear and a little new to the whole thing. Very unhappy with everything!
Loved the Staff so loving and knowledgeable. Dr. Candy was amazing so helpful sweet and caring! A big thank you to RENOWN Urgent Care North Hills :) I couldn't breath and felt scared I left feeling better and comfortable that the medication she gave me would help.
Man, has this service ever changed from a few years ago. It's great! I got everything done I needed to do in less than 2 hours, including intake, x-rays, ultra-sound, and meds.
Extremely friendly staff and highly professional doctors. Patient centered office, always caring and considerate.I would highly recommend this practice.
Great wonderful staff! They got me stable to be transfer to another hospital when I got sick. They kept my friends in the loop of what was going on.
Sally took my kids when no one else wood. She helped us find other things too. I really appreciate her and her staff are very nice.
This is a busy hospital but everyone on staff appears to take real concern in getting you the best care possible. Good job Reno!
Delivered our Baby - we were new to town and did not know where to go - our experience was exceptional. Dr. Chun was the best!