I was recommended by a friend to come to Internet. I've lived in Reno for a long time and knew that Internet had a decent selection but pushy, high-pressure sales people. My friend told me to see Kyle because he would absolutely take care of me and make my car buying experience easy. I am SO glad that I listened! Kyle was extremely knowledgeable, friendly, and hilarious. I didn't feel like I was in the high stress situation of car buying like I've felt before, it was like hanging out with an old friend who actually listened to what I wanted and needed in a vehicle. The best part? He got me into my dream Subaru and under the payment that I wanted. I can't recommend and thank him enough! The only down side was that he was a Cowboys fan... but we all can't be perfect, right?! :)
It has been nothing but a headache, since we got our truck. First we were told the credit union is in Reno - Lies it is in Vegas and charges a 10 fee to make my payment each month.Second the credit union sent us notice that did not get the title from the dealer after 3 monthsAnd last the credit union is idiotic they keep requesting insurance info even after I submit it and get confirmation from them. Also the truck was not inpected they said they will take care of it brakes and rotors were completely gone leaking fluids the headlights didn't work and then when I returned I was told that is why I got a good price. I WILL NEVER MAKE THE MISTAKE OF BUYING ANYTHING FROM THEM!I WILL ALSO TELL EVERYONE I KNOW AS WELL
Best of the best of the best. Highly recommended if your looking to buy a nice car or trade in your old car. Would do business anytime!
This is for the service department! You can always expect to pay more when going through the dealership for repairs, but with my Ford, I like Ford to work on my car for the bigger problems. I took my 2013 Ford Fusion in because my little angel of a son lost the only programmed key to my car and I never received the door code to unlock my car to have a locksmith program a key for me. The un programmed key was in my car. SO I had to have my car towed in. They had to have a locksmith come out anyway to unlock the door because they didn't have the right tool. So along with programming a new key, reprogramming the door, and a full service I walked out paying about $500. A little steep, but cars are always a money pit.Because of the drought, they can no longer wash your car for you after a service which was kind of a bummer.
I just financed a 2017 Hyundai and Cesar and Jose, were so helpful! There wasn't too much pressure, and they were able to get me and even lower monthly payment then, I initially anticipated. They were also able to lower my rate and get me approved, even though I am only starting my new job. They were a great help.
awesome experience with Monique and Jose. I love my car. Even with my credit they spent the time working towards my goal.
Went to check out a few vehicles applied for a vehicle on a Saturday they told me all Banks were closed will tell me my answer Monday they were call me I waited all day Monday no Call from them gave him until Wednesday when I called they said they were still working on it they will call me back it has been a week and I still have not heard back from them it would be nice at least they can call and say not approved if anything but not to receive a call or anything not to happy won't be referring them to anyone
Very comfortable atmosphere, professional and personable dealers, got a pretty good deal on the car considering we only had a trade in and no money down. Recommend them to people with not so great credit.
Bought a car in January, had to drive back multiple times because they did not fill out the right paperwork. I was told they were going to buy out my car for a certain amount, yet the pay off what was not what they had stated, they waited until another payment went through before paying off the car, they told me I was going to get a heck for the amount owed for the pay off it’s been 2 months now still haven’t received it, I’ve callled multiple times regarding the check have yet to hear back, they ran our credit for a car we weren’t even looking at on a day weren’t even at the dealership. Would NEVER go back nor recommend someone to this place.
A great vehicle buying experience. My salesperson Arlene was great and even followed up AFTER the sale to make sure I was happy. She invited me to the customer appreciation night and I had a great time.