Very professional, nice quality furniture and Debra made our experiences fantastic! We will continue to use their store for our home needs.Leslie Lagace
Forget about the Silver in Nevada, there is Gold in Nevada and it’s at Welcome Home.As a Stanford Grad, and a businessman who invests in properties …
I lived here for 4 years. In one year (the last) they doubled my rent, Roaches were a constant problem, they wouldn't fix things they were contractually obligated to including the ADA handrail leading up to my apartment even after I had knee surgery and reported it every month for 6 months. To top it off after I left not only did they keep my whole security deposit, but then billed me on top without notifying me and reported it delinquent and messed up my credit for a brief moment until I contested it with the credit bureau. Beware this slumlord place.
Shannon was extremely helpful and a delightful to work with. She needs a atagirl or raise. Thank you.
College Students Beware!My brother and I have been looking for a place to rent with two of his friends. We are currently renting and the lease is almost up. We stumbled upon the perfect place (reasonably priced, close to campus, etc.). When I called, I was greeted with "Britt Management Group, please hold," followed by several minutes of silence. When they came back on the line I told them which property we were interested in and she asked if I would be renting alone. When told that there would be roommates, she immediately asked the age of the renters. I told her two of them are nineteen and she abruptly cut me off ("Let me just stop you there.") and informed me that in roommate situations, all renters must be 23 or older. However, on their website, it states that all applicants above the age of 18 must submit a separate application with a nonrefundable application fee of $30 (as seen in the picture below).On top of the less than professional phone call, they state they will respond to emails in a timely manner. I personally have not heard back from them on that front, which is why I called in the first place. It is unfortunate that this listing did not work out for us, but, by the way the phone call and email were handled, and judging on the other reviews, I suppose we would be better off elsewhere.
Rick helped me with the purchase of a wheelchair for my brother who uses it almost 24/7. He went pleasantly out of his way to help us select the best wheelchair. Rick took measurements to make sure that it fit my brother and then assembled it to fit him.My brother couldn't be happier with the chair and Medtech's amazing and competent service. Recommend to anyone looking for excellent service and outstanding staff. Thank you! K. Rule
Absolute dysfunction... without a doubt this is a company that is very poorly managed! The employees and the customers are both not happy. They are understaffed and not properly trained. Wait times on the phone can be 25-45 minutes depending on time called. Incorrect and double billing is frequent. Not much good can be said about Bennet, other than they used to be good 3-4 years ago, they suck now. We will be looking elsewhere for oxygen and cpap supplies in the immediate future...
The worst rental company. Charging me for things like weeds that were never there i left the backyard like they had it, repairs on the fence when nothing was wrong with the fence . I will never rent from them again.
This rental agency is the worst. They rip you off and they LIE about everything. They take advantage of people. Nothing in those apartments work properly. Also contacting The Better Business Bureau. I have pictures and many evidence about what big liers and rip off you ALL are!!! Staff are rude and never remember nothing. Stop ripping honest people off!!!
Terrible customer service I waited 19 minutes on the phone I was then told that I could not make an appointment because my insurance only covers every three months. Yet I get calls from them saying my mask is leaking and to call them for appointment to fix the leak. The girls up front in Reno need to be replaced they are lazy and indignant, everything at their pace. Doug Bennet, I hope you read these and pay attention they make you look bad .
This is the most unethical and predatory property management company I have encountered in decades. The wouldn't let me sign a lease until a week before I was to move in, when all my arrangements were made and I couldn't easily find a new place. "Dee Dee" informed me that she would charge me an additional $50 a month for trash and sewer. When I left they literally stole 3/4 of my security deposit. For example, I left the place in immaculate condition. They charged me $150 fir a "light" cleaning! This is no different from petty theft and should be a criminal act. Warning - prospective renters, if the property is managed by Keller Property Management, KEEP LOOKING!