Great community of friendly,caring,compassionate people...starting with the administrator and trickles down to the rest of the staff. Residents verbalize pride in their surroundings. Awesome facility!
2060 Arcane AveReno, NV 89503
From Business: Golden Years Castle's goal is to create a homelike atmosphere - a friendly place where everyone feels like family and is treated with dignity and respect. We aim …
14500 Geronimo TrlReno, NV 89521
From Business: REMODEL * RENOVATE * REPAIR
Senior Helpers has been extremely helpful for our family. My Mother has Alzheimer's and my sisters and I are no longer able to care for her on our own. Senior Helpers has matched her with an amazing caregiver that she is very comfortable with. Her caregiver has really gotten to know her well and really cares about her well being. We could not be happier
The current administrator and her assistant need to go before this place will ever have a chance of succeeding. The place was built cheaply and costs between 4-5k per month to be treated like children, fed slop and run by people that care more about money than the residents. It's a sad situation and the poor people that live there do so in fear of the admin and her terrible temper. She runs the place by intimidating the employees which causes a high turnover and the residents are afraid to bring up any suggestions out of fear of retaliation from the management. She has been caught countless times lying and telling employees to lie instead of being honest and I really don't know how she still has the position. I pray things change for these elderly people whom she seems to forget that they pay her bills.
Unsafe ,,staff and administration have had problems for years...Avoid Monaco Ridge...and you will avoid tragedy...
Multi State Violations. Operated and Overseen by unlicensed Nevada Administrator. Corporation solicit for "fee", unknowing licensed Administration to "hang license" while overseen by unlicensed, no medical background "Executive Director". Multi-Elderly abuse filing. Check with State office. high employee turnover'
The location is very nice, lots of different floor plans to choose from. The management staff are very nice and available 24-7. It is a safe and secure place. The only down side is the food and the dining service, slow, with minimal choices , and the meals are frequently served cold. The toast is rarely toasted.
Senior Helpers is an excellent organization with very professional caregivers. My parents caregiver has been with them for two years and I don't know what I would do with out her. Before we had Senior Helpers we used another agency who was constantly changing the caregiver, it was a nightmare! Senior Helpers has always been reliable and my parents are happy and doing great!
I decided to use Senior Helpers to care for my Dad after interviewing several agencies. Actually my Dad chose them. The owner came out to meet with us and immediately she and my Dad clicked. He was very apprehensive about having any help and she understood that and immediately put his mind at ease. Fran explained everything to us and addressed all my Dad's concerns. He now has a really great lady who visits with him several times a week and he enjoys the company. She makes sure his house is picked up, he eats and takes is medication. Since he likes her visits he does not mind the help. I am extremely happy with the work Senior Helpers has done for us.