What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My experience started with a call, answered by Angel, about a coupon for my daughter's oil changes. His customer service skills were amazing and boom--my daughter was scheduled for a service. Wow. My daughter was really pleased with the shop and all the staff.When my AC went out on my almost 20 year old car, I got talked into going to another local shop. After hearing great spiels, and waiting for almost two hours, the price was crazy. My daughter said, "call Angel!" I ended up at the All About Cars for an estimate. The price was very reasonable, especially for original Honda parts. Jason and Angel were really patient with all my questions and we're happy to provide clear explanations of the parts, process, and costs involved.All About Cars was so nice and gave me a card with several free services to say, "thanks" for being a new customer. Wow yet again.My car is so grateful for All About Cars quality, professional care.
RIPPED ME OFF TO THE TUNE OF $600+. I'd give NEGATIVE STARS if I could. But, yes, the auto shop that "GUARANTEES ... to provide the highest customer satisfaction" and "specializes in ... audi ..." charged me $600 for a repair that did not even begin to fix the problem for which I brought my vehicle to them. THEN to exacerbate matters, Paul tells me that SAS Automotive now believes I need to replace a $1200 part (alarm module) to fix it. WOW. JUST WOW. Brought my vehicle in because the alarm kept going off. After SAS assessed it, they called me to say that my car needed a driver's side door lock/latch and it would cost $600. The car is a 2001 Audi, but I love it because it's a fun little car to drive and it didn't have any other issues beside the alarm going off. So, I said yes to the repair believing and relying SAS Auto's expertise, and specifically Audi (they have a YouTube video claiming this!), to fix the problem once and for all. BOY WAS I WRONG!!When I picked up my vehicle, I asked Paul why did they fix just the door latch/lock and not check on the alarm module (even with my not knowing about cars, if the alarm is going off, would you not check the alarm itself??!!)? Paul insisted that they kept getting an error code for the door lock and I guess, in the world of auto repair, you don't go beyond that especially if you can RIP OFF your customer for a $600 UNNECESSARY REPAIR, then hit them with a $1200+ estimate for a repair that would probably fix the problem. And of course, as mentioned above, Paul couldn't give me a discount because he didn't have any "room" to do so even though the diagnostic was $114. WHY AM I PAYING FOR A DIAGNOSTIC THAT CLEARLY RESULTED IN AN UNNECESSARY REPAIR??!!
The owners and staff are so top notch. The shop is clean the service is excellent. I would recommend them to everyone.
I have been using Mike for my auto repairs for the last three years and he has always been professional and the repairs have been done on time and for the estimated amount.
Mark at Sierra Transmission did a Great job repairing my 2000 Ford Expedition. I had an issue with the transmission linkage and my Expedition wouldn't go into park. Mark and his team got it fixed in record time and for a lot less than I had anticipated. Sierra Transmission Didn't try to sell me repairs I didn't need unlike most other places. This is the only place I will be taking my car for now on. I can't thank them enough.
BEWARE!! These guys are THIEVES!!! After Burning Man in SEPTEMBER, I took my $300,000 RV to Nick at High Desert Mobile Detailing and his PARTNER Sam checked me in. I gave him strict instructions to not go into any of the compartments outside and to Not go in any cabinets or drawers inside the RV. He even wrote it onto the contract. He said it would be 1 day to complete the job but it took a day and a half. When i picked up my RV, everything was stripped inside. They stole ALL of my food, drinks, snacks, alcohol plus they stole my computer, GoPro, light saber, New Art work that was purchased at the Oregon eclipse festival, they stole all of my expensive sunglasses, they stole my medical marijuana and my $700 glass bubbler, they stole clothes, expensive cologne, they stole 2 of my expensive watches, DVDs, and much more...Til this day, 2 months later, I still find more items that went missing. This was such a horrible experience. Nick promised me to refund me my money but has continuously put me in the back burner. He has never reached out to me and every time i reached out to him, he has some lame excuse each and every time. He does not take care of his customers and is not a man of his word. He really believes his contract will protect him in court but i have 6 witnesses and his partner who was also there during the time of thief. Nick and High Desert Mobile Detailing are cons and I will do everything in power to shut him down to prevent this from happening to anyone else. DO NOT USE THESE GUYS!!
TERRIBLE.....we are proceeding legally.Never leaked any fluid when I brought it in and now it leaks oil, took it back to have them fix it and they wouldn't . JIMMY no longer fixes the cars, the new young guys are turning the name into a chop shop garage, Save yourself the hassle and working with people with no credibility.
we are a small business and we paid for their mistakes, and man did we pay, they sent us the wrong parts and we paid for them to be shippped back to them , then they would not refund us our money, they refused to be fair to us when clearly it was their mistake for not sending us the correct parts in the first place. in the end they kept our money and they never were able to get us the right parts. we then went to Currie Enterprises and found exactly what we needed with no problems. BEWARE! , If they make a mistake you will pay for it, no exceptions. and it is because of that policy that this 1 star is well deserved.gorilla custom motors
Solved my Explorer's electrical problem in less than 10 minutes. Very good job. The shop is small, but he knows what he is doing.
We have taken my sons Subaru to Silver city break and alignment twice now. I have to say Scott is the best mechanic I have ever met. He takes the time to explain to us what the problem is. When he repairs the vehicle ,It never exceeds what it should be. The first time we took it there , he repaired the clutch. We haven't had any problems with it. I have never done one of these reviews. I really feel this business deserves five stars. Scott is an honest great mechanic and I would highly recommend this shop. When we take our car there we feel it's in good hands. Scott knows what he's talking about.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.