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Please contact the business for updated hours/services due to the COVID-19 advisory.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Wed:
Thu:
Fri:
Sat:
SunClosed
Payment method
master card, visa, all major credit cards, amex, diners club, discover
Location
Reisterstown Shopping Ctr
AKA

Custom Eyes Optical

Custom Eyes Optical Inc

Categories
Optical Equipment, Machinery & Supplies, Optical Goods, Optometry Equipment & Supplies
Other Information

By Appointment Only: No

Reviews

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ts1951fortson

04/26/2012

Provided by Citysearch - 
Overall
Great service for eyeglasses/contacts

Went there for eyeglasses cause I wear contacts. Decided to get and exam--only $55(seemed reasonable.) They even helped with my eye insurance. Usually I get the cheapest frames cause I wear contacts, but I picked out a pair I really liked and they werent expensive!!
I will definately go back for contacts. The service was great and I felt like part of the family--not a number like the other places.

TIGERPAULS

02/15/2012

Provided by Citysearch - 
Overall
SEE what you're missing!!!

I am a repeat customer .I have bought seven pairs of glasses in the last four years.(two of those were for my 13 yr old) The reasons i keep comming back are 1 my glasses have always been made correctly because they are made at the store not sent off to some lab in china 2 Fred and Sue yes I know them by their first names as do all their other customers everyone is their friend thats the atmosphere at the store 3 they are always there not some person who needed a summer or part time job there one minuit gone the next 4 There is a great selection of frames and Fred and Sue make sure the glasses look good on you I dont have the best taste but I have always had compliments on my glasses so has my son.No one has ever said we look dumb in our glasses that says something ( kids can be very critical) 5 There is a wide range of prices glasses to fit any budget 6 Its a one stop shop.You can get your eyes examined,get glasses or contacts a lollie pop,sometimes a kiss by there friendly Yorkie dogs and make new friends After buying glasses at CEO i would never go back to getting glasses at the big cookie cutter stores......

frthismoment

02/12/2012

Provided by Citysearch - 
Overall
Professional, Personal, and Fantastic!

When you walk into this store, you'll feel like you stepped into a 5 star shop on Madison Avenue in New York City. The big differences are that Custom Eyes prices are very resonable and the staff make you feel like you're family. They are very professional, easy to talk to, and will meet any of your eye wear needs.
They have a fantastic special that allows you to get eyeglasses for $25; and the choice of glasses are great! They also have eveything from designer frames to inexpensive frames but never pressure you to spend more money than you want to.
I was finally able to get an exam, contacts, and glasses all in one place and they even accepted my insurance plan.
Yes, I will continue to give this place all of my business!

jim bradley

01/31/2012

Provided by Citysearch - 
Overall
Great Place---11949 Reisterstown Rd(newaddress)

This place is great!!! So knowledgeable and friendly!! First, they have a great special--Eyeglasses fof $25!! Not that bad stuff the other places have. Their selection was great---after all I really didnt know what I wanted or what the best style for me was. They have expensive Designers to inexpensive great looking stuff. They dont care if you dont want to spend big bucks, and there is not pressure at all!! Got a regular pair and one of the 'specials' for $25. They even took my insurance plan.

goddald

04/21/2011

Overall
Took my Doctor's perscription ...

Took my Doctor's perscription here because a friend recommended it. They were very friendly. Got my glasses and everything was perfect. Had to take my old ones back serveral times at the other place I used to go to. Looking back, the old place wasnt very friendly---you just dont know till you go somewhere else and see. This place was real friendly and the girl there helped me look at all the frames they had.

goddald

04/21/2011

Provided by Citysearch - 
Overall
Best Eyeglass place

Gotta go here. A friend recommenmded it. Didnt even know they were there---in Reisterstown in the shopping center across from Franklin High. They are so nice there---thought the old place I went to was just how it was done(but here is different.) The sales girl there really knew her stuff! Helped me with looking at the frames. The glasses were great---didnt have to take them back like I did at my old place. They even told me that they match 1800 Contact pricing!!! They price was better than I thought(my friend told me his was good too.)

cainoiguy

01/24/2010

Overall
Good Place

Unfortunately they are located in the 'crappy' strip center across from the Franklin High school. BUT, their service is the greatest. They adjusted my glasses and put a screw in for free. There was no pressure here and all the glasses are out for you to pick up and try on. The salesgirl was very helpful and instructed me on all the lens types. I had gotten a thin lens before and didnt needed it!!!!! Also, she was great at helping me select some styles that were just what I liked. She told me that I could even get my perscription put into my glasses if I wanted---while I waited.

caino.bradley

05/26/2008

Overall
Great Optical Find

Great Optical store. Large selection of High Style frames to choose from. The opticians are very helpful with style selection and know about all the types of lenses. I was surprised to find that they took my insurance plan, because other places told me nobody took it. They have great parking and I would recommend it to anyone. They even have kids frames.

caino

05/26/2008

Provided by Citysearch - 
Overall
Best Eyewear find in the Area----worth the drive

Great service with high style and unique frames. Every type of lenses. The knowledge and service made me feel very secure in my purchase. They actually requested I come back in a week to have my eyeglasses checked for fit. Ma and Pa store, but a great find. Worth the drive from anywhere. Kids frames too!