Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
6880 Koll Center PkwyPleasanton, CA 94566
From Business: Nissan North America manufacturers and distributes various types of vehicles, including sedans, crew cabs, minivans, coupes, trucks, crossovers and sport utility …
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Trust, sincerity, and going out of the way to please be how I would describe my experience at Infiniti! Marvin Grino at Peninsula Infiniti was more than helpful. He was courteous, informative, and very detail-oriented. Throughout the whole process, he was genuine, sincere, and made my needs a priority. I referred my father, and a friend. And we were so impressed with the value of Infiniti, the level of service, and the overall experience with interacting with the whole team, that we picked up TWO NEW Infiniti's. Coming from a family of Lexus, BMW, and Mercedes drivers - Infiniti and especially Marvin had definitely over exceeded our expectations. I would recommend my close friends and family to Marvin specifically if they are in the market for a new vehicle. If you're looking for straight forward answers, prompt service, and accurate information - go look for Marvin Grino.
Gotta give it up for this place. Cruising over Hwy 92 yesterday, a little tiny Honda kicked up a rock that hit my windshield pretty hard - left a serious divot in it. I knew that this was repairable, but also that it would become unmanageable quickly if the combo of hot/cold grew (and in winter, definitely a strong likelihood of this happening). I started calling around for glass repair places, and NO ONE was open on Saturdays. Finally got a hold of a windshield replacement dude, who told me his doesn't fix them anymore, but to call Auto City, as they do a good job. So I did, they told me to swing by, and they did a fantastic job of repairing said divot. Very impressive to watch...totally professional, they did a great job of cleaning up, and they were about half the price of the big names in the biz. Definitely a thumbs up!
The dealership and Service Dept I am used to dealing with is WORLD CLASS in every way. My friend and I used to be car nuts. We had over 40 cars in 5 years and you name the brand we probably owned one. I bought my present Infiniti G35 at Peninsula some years back. They were first class with the sales process but have always been world class with service. Getting an appointment is easy, I always get a loaner and my Service Advisor: Bob Anderson is absolutely the best. He always discusses the car and any issues and advises on what types of service it might need and often tells me that the car really doesn't need the service I ask for. The experience of going to Peninsula is always excellent. My friend's car cost twice as much and he always has horrible service experiences with his dealership.
I had great experience purchasing my 2009 G37 Infiniti Sedan from Randy. He was very professional, friendly, and informative. I felt comfortable during the entire sales process and felt as if he truly was trying to get me the best deal he could. He didn’t have any of the unpleasant stereotypically qualities that car dealers are often associated. I actually went to many different dealerships while looking for my new car and Randy was the most genuine, helpful, and easy to talk to. I felt like I could be honest with him and that we was very honest with me. He made sure to show me every feature of the car after the sale and spent time to go over all my questions. Overall, I would highly recommend Randy. Thank you for all your help, I couldn’t be more pleased with my car!
As, soon as i stepped into the lot I felt like there wasn't no one going to help me. I honestly felt like the place was unprofessional. To my surprise i was 100% WRONG! After talking to Sam (the owner), I knew i was in good hands. Not only did he not pressure me to buy something that day. But more like gave me advice on everything there is about cars. As we went into the test drive, he really gets to know you, and makes you feel comfortable at all times. Sam and I worked on a deal that we were both happy on. And made things work perfect. Overall experience, it was 2 thumbs up! And with that said me and Sam are going to make business again. And will keep making business for a good time.
I can't say enough kind words about Sam from Auto City. I showed up with my 17 year-old son on our first day of looking for used cars. We didn't know where to begin, but Sam took his time talking with us and explaining how his dealership worked. He asked us questions and made suggestions based on his experience. We told him what type of car we wanted and how much we wanted to spend. He then started his quest to find a car for us. Sam kept in touch with us, sending us texts and pictures and asking if we wanted him to bid on certain cars. It took 2 weeks, but he found us a great car! He was very honest, friendly and knowledgeable. I would never go anywhere else to purchase a used car!
Fantastic experience. Called for an appointment only a day in advance for 30K maintenance on my M35. They were flexible on time, agreed in advance to lend me a car. When i got there Bob talked me through options on the service, how we might cut out certain maintenance items to save money and where we might add additional items that weren't on standard maintenance plans. They were able to fix a number of warranty items and have the car ready by noon. They informed me on a bent rim, but didnt try to gouge me and sell me a new one for $1200. They gave me the name of an aftermarket seller who could get me a $300 rim and offered to put it on, next time i came in for a tire rotation.
Purchased a new vehicle in 2005 at their previous location in Daly City. Wanted to sell the vehicle back to Infiniti now in their Redwood City facility. I have been in contact with Keith Lui of the used vehicle department. The process is still on going, but Keith's customer service from updating me on a regular basis, sending drivers Jose Meja & Roberto Rodriguez to pick up the car are professional & efficient & so far have not encountered any issues. I will update when the transaction has been finalized. Transaction has been finalized. Paperwork took a few minutes & they will handle all requirements with DMV. Thank you Keith Lui for making it stressless.
It's difficult to imagine someone being more helpful than Samuel Wong was when I bought my new Infiniti. He was tireless in answering my many questions and in providing me with the information I asked for. Never once did he push me toward one model or another, and never once did he pressure me in any way. Instead, he tried to understand my needs and preferences and explained what models and trims best met them and why. He also cheerfully spent a long hour with me at the end of the day I bought my car going over all of its many features with me. ... In short, I could not be more satisfied with the help he provided when I bought my new car, and I recommend him unequivocally.
Saw some good reviews so went there to buy a car after being really afraid of craiglist. I bought them one car. I did business with Kal and Sam. They were really good at finding what I was looking for at very good price. These guys are incredibly honest, full of good advices and not trying to absolutely sell cars if they did not think it is a good deal matching what you expect. They provided me all reports (carfax etc.) and were very professional in doing the annoying paperwork. They also have good mechanic knowing its job. It was a high pleasure doing business with them and I highly recommend these guys. Definitely 5 stars.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.