Terrible service department. I took my Nissan Leaf to be checked for the 1 year service. I was quoted $373 which seemed high to me. After picking up my car, I called the Nissan in Burlingame who quoted me $234 for the same service. Really?? When I went back to Nissan Boardwalk to discuss with Jason and Joe, they gave me a $19.95 free tire rotation credit to be used in 6 months. I am not taking my business here again. Crooks!
The worst ever, I was charged 900+ dollars for a regular service on a 2012 Jetta. No repairs, just regular service!! Unbelievable, these people are thieves, please save money and time and go to some other place which know what they are doing and how much to charge for it.
What a disgusting dealership! I should have read the reviews of this dealership prior to going here because had I known how bad it is, I would never have purchased my car from them. Also should have realized this place was bad after my friend had his car hit during an oil change on his Z because of the carelessness of the service department. Here's my story, which I feel potential car buyers from this dealership should know. I wanted a C7 Stingray and was willing to pay above MSRP for it. So it was originally 20k above it and we negotiated it to 10k above which I was fine with considering the high demand for the car. This is not my first vette so I did not test-drive it nor did I sit in it. During financing, I clearly said no (multiple times) to the crap like GAP insurance and extended warranty because I did not want it. I thought it wasn't in the contract and signed it (-should have read it I know, my mistake). Coming home, I file all the paperwork in my cabinet and while looking at the contract, I see that the stuff I said 'no' to were still in it. I didn't want that so I planned on going back to the dealership the following day. While driving the car, I found a multiple papers in the car stating the price of the car 20k above MSRP then under it reading now only 5k above in massive bold print. The car was advertised by the dealership on the document with 5k above MSRP and they charged me 10k above refusing to budge. To put it simply, they screwed me out of 5k plus the other scams such as the GAP and the service contract, which constituted to another 5k. I went to the place to get rid of the 'CR'AP coverage and was told that the car was not advertised on tv or the internet so the document is not an advertisement. I thought to myself, "So is a billboard not considered an advertisement because its not on tv or the internet? The paper was in the car like a billboard, ADVERTISING the price!" They are clearly ripping people off and are useless to argue with because they make ignorant claims. Moral of my situation is: Don't go to Boardwalk Chevy because you will get screwed. You will be better off at another dealership. Its dealerships like this that give other dealerships a bad name.
Hands down the worst dealership you will ever find. If you are looking to establish a loyal relationship with a dealer who you can trust, this place is NOT it! I negotiated a deal over the phone and then flew in to purchase the vehicle. Not only did they try to increase the price, but tried to add on "gap insurance", and increase my rate. The sales team is extremely rude and pompous. LOOK AT THEIR RATINGS WITH THE BBB. Buy a car from a reputable company NOT Boardwalk Volkswagen. They are guaranteed to screw you.
Bait and switch. Got quoted on a 2013 Fiesta with a $3,000 rebate. It was much lower than my local dealership, so I double checked and was assured it was the correct price. I called and specifically talked to the agent quoting, telling her than it was a fairly substantial drive for me and I wanted to be double sure. Again, I was told it was absolutely the correct price and to just talk to Wilson when I got there. Well, when I got there Wilson was always busy, so I got a salesman. After a quick test drive, despite having told him the price I was expecting within the first 5mins, I was told it was a mistake and that the best they could do was adding multiple maintenance agreements onto the price as well as financing the car through them being required. The two maintenance agreements that had to be added were exactly the cost of the $3,000 that rebate I was told I should receive. Despite the fact that I had a detailed email on the car price, and a detailed "out the door" price, neither of those were honored and I received nothing other than, "The price was a mistake."
this place is the bad for consumers they get bad service and the prices for service a car are to high $$$$$$$$ they do'nt even fix your car or they milk your dollars until they get it right for $$$$$$$$$ do your self a favor go to another auto shop if you want to save money . I won't even give them a star . they don't deserved it.