I had heard some things about the staff not being friendly but after I heard they got new managment I thought I would at least call. The woman on the phone was really nice and the price quotes she gave me were EXCELLENT- way affordable! She invited me to come down and I wasn't doing anything so I figured, whatever... She was SO NICE, not what I expected and the facility is very top of line, not what I expected for the price. They also offer a free move-in truck, although I didn't need it I am sure that will come in handy for someone else. She gave me a nice little cooler with soda in it just for visiting (I hadn't rented anything right then). I went back and got a 10 X 10 and they really were helpful in giving good advice on how to get more stuff in there by stacking a certain way. I think this place is great and I say take a chance, they give free stuff and are friendly.