Kathy gives a great pedicure and listens to my special needs. This my second visit and I will be coming to her exclusively.
Just had a very disappointing conversation with the Redmond store manager. After thorough explanation of what has happened with the shoes bought for the interview, he was insensitive and kept on insisting that the damage was made by us. The shoes were worn for a couple of hours during the interview, and then we noticed the blemish on left shoe.
I have received exemplary cut and color for over 20 years at Porter's. Karen is my stylist, but men in my family trust Ransom for their cut. I love to let Karen take charge and choose the color and cut that will be complimentary. She keeps me looking professional and current. Both Ransom and Karen are people of integrity, highly artistic, and they care deeply about their clientele.
I went to this salon a few months ago. The owner's sister speaks english and she was who I initially spoke to. When I returned for highlights and roots, the owner did the worst job ever. I wish I never ever went there! She applied it wrong and used the wrong grade. She put bleach directly on my roots after I said I want darker roots (first) and then subtle highlights. Her method was to apply huge chunks directly to my roots and I was in shock. I told her that's not what I wanted. She put way too much bleach on my hair and then left it on forever, until my whole head was burning! I was also very uncomfortable on her sink. She didn't even put a towel under my neck for comfort and she rinsed for a long time. She knew I was hurting. She burned my hair off with a horrible bleach. It must have been the cheapest product. It was the worst experience. I have tons of balding spots now. I had very thick hair. She made me lose so much of my hair. I notice it more and more until now! I honestly think she did it on purpose. They spoke spanish the whole time I was there and I felt like an outcast. They were not friendly at all unless you spoke spanish and she really damaged my scalp. I never lost so much hair in my life. Do not go to this salon.
They're always talking instead of cutting your hair! They will just leave you hanging. They do terrible hair cuts! My hair is still messed up! They don't even deserve a salon. Never went back again and don't plan on it. People make the right choice and go somewhere good.! Also forgot mention prices are crazy and they do terrible
I love this place !! Elizabeth is awesome very professional !
I had a Groupon for $15 manicure. When I made the appointment no one mentioned that they charge an extra $5 for removing shellac if I'd gone to a different salon. No apologies for the omitted info and no offer to make up for it, ie waving the fee since no one told me, offering a free design,etc. I did not tip because of this and when I paid the nail tech didn't day thanks, instead walked off and began to talk in another language to another worker while jestering my way. It was very rude and a bad experience.
I went in to get my hair chemically straightened a few days ago. I kid you not my hair is stuck to my head, feels worse than straw, and isn't even straight! The woman put the chemical on the top layer of hair and left it on for way more than 45 mins (the normal time). I went in calmly to tell her my hair was burned from the chemical (as well as parts of my face) and she refused to apologize or anything. She argued with me and kept insisting it is not burned. Upon trying to leave her and another woman tried to forcefully take a picture of me and told me to go to court. She not only harassed me but offended me by saying "you just had to be Latina". Excuse me? What kind of customer service is that?
Best pedicure I've ever had. They are very good. Hard working, and amazing leg massage. My nails last forever, very reasonable price just $20 for pedi. I'm coming back and referring my friends.
I enjoy Kathy's work very much! It is very enjoyable.