Redmond-Fall City Animal Hospital
24326 NE Redmond Fall City Rd, Redmond, WA 98053
Phone: (425) 868-8008
AAHA accredited hospital
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02/19/2012Provided by Citysearch -
We've been customers of the Redmond Fall City Animal Hospital since we moved to the east side in 2000. They've treated both of our golden retrievers and a few years back helped us send out family kitty to cat heaven. They are compassionate and always remember our 'girls' and their distinct personalities.
Most recently our younger Golden ate a toy she shouldn't have and got some of it lodged in her intestine. Dr. Malliet treated her and left us with loads of easy to follow instructions. When they found more information later in the day she left us a message at home to call her either at the office or home. We ended up calling her at home and she took 30 minutes out of her busy evening to help us further with our pooch.
09/04/2010Provided by Citysearch -
I've just had the WORST experience at Redmond Fall City Animal Hospital. I will NEVER be back there. No compassion, no caring, no explanations.
If you care about how you and your animal will be treated, please go elsewhere. My 6 month old kitten had complications from a surgery and I was treated like I was bothering them. Rude on the phone, rude in person.... *sigh*
Post Op 1 day - He is bleeding and has lost a fair amount of blood for a kitten. I took him into the clinic immediately. Once I got there, 5 receptionists and vet techs were starring at me like I was crazy. Then, RACHEL (a mean and heartless tech) stands up and says, ""I'll deal with this"" and walks over to take my kitten! WHAT? Deal with this???? He had bled all over my dining room! How about some compassion? How about treating me like I was doing the right thing by bringing him back in? Instead, Rachel made me feel like an idiot. This is not the first time I have dealt with her, but it will be the last.
Finally, after I threw a fit, a doctor comes out to talk to me. I have to say that she made the situation a little better - but she was concerned with my bloody carpet! Who cares about my carpet?!?!!? My kitten is bleeding!!!!!
If my kitten needs any additional follow-up care, we will not be going back to RFCAH. We are now on a mission to find a new vet.
I will make it a point to share this story via email with the 400+ cat owners at Microsoft. I never want anyone to be treated this way again.
Redmond-Fall City Animal Hospital
I love this place! They give consistent, thorough care. Dr. Hartung and Dr. Cox are absolutely top notch. I cannot say enough good things about the care my pets (and I) have received here. They always have time for me, and they never make me wait more than a few minutes once I arrive. I have lived in several cities, but have never had better care for my animals.
Last week we realized that we would need to put our 13.5 year old lab down. We set the appointment for Tuesday at 10:00am -- Our dear lab Dylan, spent the night with us on the family room floor and all the kids got to say goodbye. His last gift to us was to pass away about 2:30am Tuesday on his own. We contacted Redmond Fall City Hospital and they helped us take care of the final steps. When we arrived, we were embraced by a caring staff that assisted us in placing Dylan for his cremation. They were incredibly caring and supportive. I would highly recommend them to anyone that loves dogs and cares for every step in the journey of life. We will be bringing our little boy (3lb Chihuahua) in for neutering. They do everything great. Thank you Redmond-Fall City Animal Hospital. Thank you for taking care of us and of Dylan.
We are long time customers of Redmond-Fall City Animal Hospital. I was just looking over your website, and wanted to send some of my thoughts. I first met Dr. Hartung around 11 years ago when I brought her our demented beagle (rest her soul). She has seen us through happy and sad times, with style and grace. I consider her a trusted and revered member of our family. Also, Dana has done some pet-sitting for us, and I know that I can call her anytime with questions/concerns about our pets, and I can trust her judgment and advice. I really appreciate that. We recently had our new addition, Vik the Icelandic Sheepdog, neutered by Dr. Hartung. He developed some post-op complications, and we were immediately invited in for evaluation. That gave me the opportunity to meet Dr. Maillet. I was very impressed with her ability to listen to my concerns, and how she expertly figured out the problem. She has a wonderful bedside manner, and I trusted her right away. I'm happy to report that Vik is feeling SO much better today. Me, too, as I was very worried about him. I see a lot of changes happening at Redmond-Fall City Animal Hospital, and they are wonderful. I look forward to many years of bringing you our beloved pets.