What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I sent a friend there about a year ago for work on her 5 series BMW and it was flawless. As my friends were out of town Neil called me to come down and look it over before they wrapped up. Needless to say - my Microsoft buddies were pleased. Millen also saved my favorite custom truck I have had for 22years after I got rear ended. They handled the insurance claims and helped fight to fix it right!
I had a very good experience. They saved me $200 in unneeded work, and even installed a part that I was intending to install myself that was sitting in the back of my vehicle.
This place has the most caring and good customer service I have ever experienced! Don that works there is amazing and will treat you like family with care!!!!
Really appreciate how fast and friendly the service was. Cory was nice and seemed to really care I had my car able to run. Definitely going back.
Cory saved us the day before Thanksgiving! My son's truck needed the alternator and serpentine belt replaced. He goes to college in Redmond and was supposed to drive home for Thanksgiving. To make a long story short - we ended up walking into Procar at 2:15 pm to drop it off - knowing there was no way we would be able to get it done same-day the day before Thanksgiving because we had called ahead. However, Cory at Procar took pity upon us - got the part delivered - and had us on our way by 4:45 pm! Seriously - we got it in the afternoon before Thanksgiving and they got it done - saving me from having to make another 6-8 hour round trip bringing my son back up on Sunday. Incredible service!
All,I brought both my Land Rover's to European Car Authority with an estimate that started out at around $680.00 for one and the other $950. Didn't get out for both @ $2,700 and the other $3,400. Turns out that this is their standard fee for repairing Land Rovers. How do I know you ask?Well after spending over $3,000 for one of my Land Rover's I listed it for sale and the potential buyers asked for a place to take it for pre-sale inspection and since there wasn't 50 miles on the vehicle since my last $3,400 (and approximately 3 weeks) I recommended European Car Authority.Guess What they provided my potential buyers with as an estimate? $2,750 (mines well have been $3,000)!! You can guess what happened from there...... no buyer and never take your vehicle to European Car Authority. Unless of course you have an extra $3,000.One Star only because it doesn't allow no stars or negative stars! Mark
As a female who knows nothing about cars, I've found that I can trust Cory to give me the right information the first time. I've been taking my cars there for over 5 years and every time have had super, reliable service
I just wanted to say that this experience has been the best one I have ever had in a shop. Not only did they estimate in minutes and scheduled my appointment fast but they my car was ready before the estimated time. I showed up and was amaze that my car looked brand new, it was all washed up both inside and out. Thank you and your team for such a great job.
I accidently hit the side of my car and dented in the rear passenger door. Since my car was new I wanted to fix it right away and I did not hesitate to call Millen and they remembered me right away from a previous time I had gone in with my old car. Everyone remembered me they are just that kind of people. They replaced the door had it cleaned inside and out and had oit ready for me to pick up on the same day. I definitely recommend Millen.
I originally went to Millan when my brand new Subaru was rear ended less than a month after I brought it. M insurance agent recommended them and I was not disappointed. Everyone in the office was very friendly and very helpful. They explained everything that was needed and they were able to answer all of my questions they did a great job at keeping me happy I am so glad that I was sent here.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.