Outstanding service! Simba has become our car service place of choice for both our cars. We used to service the Prius at the Toyota dealership and for the Volvo we have shopped around at many places, most often being either unsatisfied with the quality of service or with the prices which seemed unreasonably high. All of that changed with Simba. Amin the owner is very focused on giving you the best possible service and that means the following - fixing the car quickly, doing it well and being very reasonable with the prices. Recently I had to change the Turbo on the Volvo - I gave it to a service place in Bellevue and they kept the car for 6 months before finally fixing it. But they didn't fix a leak in the tubes which caused the engine coolant to drain very quickly. So they did a half baked job while giving me a hefty bill. When I took it to Simba, he immediately diagnosed the problem and fixed it. Amin has over 30 years of experience in this business and it shows. They recently moved to Redmond from Mercer Island and guess what - many of their Mercer Island customers bring their vehicles to him. Not a surprise at all. A gem of a business!
14955 NE 90th StRedmond, WA 98052
From Business: Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact u…
Bobby took great care of me. I love the outcome of the repairs, and I will definetely be back if I need anymore work done in the future! Maaco is th…
Wouldn't take any of my 5 vehicles anywhere else but Millen's. Couple of months ago my truck was keyed all the way around (ex-house sitter that wanted to date my son, weirdness) and when I went to check on it, Neil showed me my truck in the state of the art paint booth. I actually did not believe it was my truck until he told me it was - it looked like it rolled off the show room floor! Since it is a truck and 11 yrs old there were dents all around the bed and doors so I asked if those could be taken out at the same time, his team went to work and for a little extra over what insurance paid every dent was taken out. Now I have a brand new looking truck with a perfect paint job, factory color, no miss-match. They even cleaned all the fir needles out of the vents, cat whiskers (fuzzy strip on your windows), mirrors and interior when it was all done. To say it was done properly is an understatement!
I've known Neil and Noreen Millen for 30 years and I would never take my vehicles to anyone else for body damage repair. It's too bad BL (see above) had a poor communication with Neil. He, and his friend, have missed out. Neil is human, and he and his Son, Scott, work their tails off to satisfy everyone that comes through their door. The bonus is getting to know these guys. They are truly characters, throwbacks if you will, of a time when trust was more important than politically correct niceties. I trust them with my vehicles, all six of them, plus my motorcycles, even my boat trailer. They take pride in delivering a vehicle back to you that is actually better, cleaner and better to drive than before your accident.
I first started going to Millen 10 years ago. They were referred to me as one of the very best BMW shops in Seattle. I had a great experience with Neil and his team. Unfortunately, I've had reasons for more auto body work over the years. There was never any doubt to come back to Neil and his team, even when we moved much further away. On our recent experiences, they did a masterful job of blending some rare glossy color with the rest of the car color to ensure a perfect match. Their workmanship is second to no one. As an Allstate client, Millen is a preferred vendor and makes the experience seamless. I would highly recommend taking your car, SUV or truck to Millen.
I am still amazed of their service and kindness that they showed me on the water leakage repair. They had my car at their shop for about 10 days to find out thoroughly where the water leaked. Neil who is the owner of the shop called me to pick up my car and told me that I did not owe him any for the repair. He even paid for a rental car for the 10 days. They also cleaned my car inside and outside. Neil said that he did not charge me because they should have found out the problem when I brought my car previously. I am very grateful for their service, and I know that I can trust the Millen Auto Body shop!
My Prius was smacked from behind which pushed her up into car in front of her, so had damage to both the back and front of the car. Was at Millen for quite awhile and came out looking and operating great. Recently had an undercarriage protective panel detach at one corner that was most likely related to the accident but who's to say. Attempted to fix myself, using the useless parts dept at Kirkland Toyota, but was given the wrong part. Took the panel off, wife drove over to Millen and they fixed it right away. Easy. Will use Millen again in the future if needed...
This is a class place. The integrity and professionalism of Millen is definitely noteworthy. Although I have not had a lot of experience with body shops, it really doesn't matter as the ethic of a "job well done" is so apparent here. From the first contact, to assisting with a rental,these guys are with you all the way. Most importantly, a very quick turnaround for the car and beautifully executed repairs. When Millen says "no problem," there really isn't one! I will most cetainly recommend them to friends and family. Stellar job Millen!
These guys are true professionals. They finished the job a day early, took care of my rental, and returned my car looking better than when I left it. I had a scratched, dented bumper on a BMW 335, and they reformed it and painted it spot on. They even matched the orange peel in the clear coat to the rest of the car--those who've had this messed up before know what I'm talking about. The car was washed and vacuumed when I picked it up. All around excellent service. I'll recommend them to my friends and family.
I just received new plates and the old back plate's screws were rusted on there. Everyone was professional and nice. They replaced the screws and when i asked them "so do i go back to the office to pay?" The gentleman replied "no ill open the door and you drive out"; which was very nice of them to do. I highly recommend their shop to others, not just because i got a good deal but because they were professional and organized.
I accidently hit the side of my car and dented in the rear passenger door. Since my car was new I wanted to fix it right away and I did not hesitate to call Millen and they remembered me right away from a previous time I had gone in with my old car. Everyone remembered me they are just that kind of people. They replaced the door had it cleaned inside and out and had oit ready for me to pick up on the same day. I definitely recommend Millen.