My wife and I bought a rig for $17,000 and have had nothing but problems with it in the 4 months we've owned it. They said they were Under New Management and cleaned house and we're trying to build a new reputation. We gave them a chance and they swindled us. They said they were honest and that it was a good truck but that was a lie. We are honest good to do people and they took full advantage of us and when I called to have them make it right they referred me to the warranty, which thankfully we got, but what about the people who don't? After telling them they can trust them and they're getting a good deal and then the vehicle starts giving them problems right after buying it, do they just shrug their shoulders and say tough luck? No matter what paperwork you sign no one should be taken advantage of like this. In their motto they say quality vehicles and satisfaction but neither one is true. The hardest thing about this whole thing was to have to hear my wife say "don't worry we'll get through this " that really hurt. That is not the experience you should have when dropping this kind of money on a vehicle especially when they say they're honest people and they were trying to rebuild the reputation. Was going to purchase a Jeep at Subaru of Bend to get out from underneath this truck but found out they own Approved Auto. I did not expect them to run a business like this so needless to say I will not be buying from there either. So I plead with you to reconsider when buying from these dealerships. Your time, your money and your family deserve better. There are so many other options. Please reconsider
couldnt have asked for a better deal!!!! Went smooth and easy. Worked with me on my financing, and down payment. Thanks to all there..
Wright Ford Service Advisor advised front brake service based on the symptoms exhibited by the truck. They charged me for the service, but the symptoms were not resolved. Tom, the owner, told me that it was my fault, he was not willing to stand by his dealership's work, and that we should go our separate ways.
Bruce went out of his way to find the right vehicle for me within my price range. He is the first used car dealer I have ever trusted. If you are looking for a car, so to Truce Auto. If they don't have it on the lot, they will find it for you. Amazing people who really care about others.
I have an excellent long standing relationship with the people at Truce Auto and I highly recommend this family oriented car dealer. They are very professional, knowledgeable and always provide exceptional service by highly qualified staff. Their service is guaranteed and always completed to my satisfaction. I will continue to be loyal to Truce auto because they are very ethical, prices are fair and they are very honorable. I purchased my first car from them four years ago and will definitely be back to purchase my next upgrade when I'm ready and recommend them to my family and friends.
Been going here for 6 years, absolutely the best! I had gone to multiple auto repair facilities in the area before finding this company. Thank you B & B for taking such good care of me and my family.
called Miller auto explaining we had a Mercedes that we wanted to trade for a bigger vehicle. The lady on the phone told us to bring it in and we can work something out. we drove an hour and a half and when we arrived the guy said they don't even take Mercedes. thanks for wasting my time and gas. poor service, terrible cs, and I don't recommend them to anyone!
I purchased a 2002 dodge Dakota from these people that they told me was in great condition. I made it all of 200 miles before it started to overheat. Turns out it had a blow head gasket, a $3000 fix. This was a problem before I purchased the vehicle. When I informed the company of this to see if we could work something out, they're response was too bad. I would avoid these people at all costs. Complete con artists.
these guys know s**t about autos, go look elsewhere than here and save your bucks.
My experience at Approved Auto from start to finish was above and beyond my expectations. Not only did they take the time to help me find what I wanted, they also got me financed at a low monthly payment with a great interest rate. I am very pleased with my car buying experience and I am definitely going back for my next vehicle.Thanks,Joe T.