My overall experience at this daycare provider was negative as the level of customer service and professionalism was inappropriate, rude, and disappointing on more than one occasion. The owner Mrs. Rodgers demonstrated her inability to effectively communicate with respect and integrity with me and other adults (who are also paying customers); which made my experience very sad and unfortunate not only for me, but for my child as well. As a business owner, she failed to deliver on services paid for and often became very confrontational when interacting with me. She abruptly ended childcare services in the beginning of the week without valid reason and did not provide a refund for the remaining days. In doing this, she basically stole my money. As a small business owner she failed me and my son. As a business owner whose primarily services are to care for children, she failed me. The overall business is operated with family members which also presents so many conflicts of interests at many levels. Mrs. Rodgers should be very mindful of the fact that when her business is established to care for infants and children; a lack of respect and consideration for the parents of these children represents her true character as a person; which is very insincere and unsuitable for daycare service providers.
25350 W 6 Mile RdRedford, MI 48240
From Business: * AGES: 12 Months To 7 Yrs * OPEN: All year long *WE enroll all through the year *SAME Loving/Fun Staff For Many Years-all are CPR/FIRST AID/BBP trained * 7 Pre-S…
My nephew was removed for crying. This was a poor excuse. This daycare made my nephew feel unwanted.
My husband and I trusted this center with my 26mo old son. This was the very first time he was ever away from family and friends. I felt that the staff caring for my son was very loving, caring and understading that he was having a hard time adjusting to being away from "mommy". I was told by the director that he was having server separations anxiety. The center was clean and very structure, which i loved. We where even told that the following Monday, the children were to be in uniform. My husband went to purchase uniform excited by the school like feel. Unfortunately, we were told that Tuesday that my son could only attend the following day and not permitted to return after (one day notice) due to "he cries too much". Registration fee and purchase uniform wasted! I asked for a two week notice in order to find a new center. She stated im not in a contract so the answer was no. She recommended a family member whom watch one other child at her home. Due to the one day notice, I would not recommend this center if your child cries.
My experience with the center has been nothing outside of wonderful. I would highly reccomend anyone to take their child there. Treating the children as if they were they're own. Giving special attention to the children's need. A job well done to Ms Rodgers keep up the wonderful job providing services to our children.
Very good clean daycare, been with this person for years. Sent 2 of my kids to her for daycare. No issues, and very affordable when compared to the competition. -AMG