What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
14874 Telegraph RdRedford, MI 48239
From Business: Car restoration, collision repair, auto body shop and car customization are specialties of Detroit Deluxe paint and Body. We work on and repair all foreign and do…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had a $688 job done on rear bumper. The owner did my estimate, and we also included putting some touch-up paint on LR QP scrapes. They had car for 2.5 days and Dan called to say it's ready. When I arrived, bumper looked good, but LR QP wasn't touched. Expressed my disappointment to Dan that the job wasn't fully completed and he immediately took an attitude and put it on me saying "it wasn't in the estimate." I said it was and that the owner, Jeep, and I had discussed it twice. He said "nobody told me about it", not bothering to respect me and take my word and look for it on estimate. So I looked at the estimate and pointed out the line item to him, it was in fact there.He then said I shouldn't worry it will only take 2 min to fix. Right, b/c now he's going to go out and rush it, and obviously didn't double-check his work and the estimate before calling the job complete. I wasn't happy and said so, and he told me to "just stop". I told him I didn't like their lack of attention to detail and the way he was treating me. When I was paying, he felt the need to tell me that "we didn't even charge you for that touch-up." Was never my concern, I agreed to $688 estimate which included touch-up.Worst customer service I've seen in an auto body shop. Will not return. Will not refer anybody there. Think Jeep needs to have a customer service training day with Dan.
Excellent service. Outstanding job. Price was lower that all other estimates. They turned my car to a brand new car and explained the job to me.
Take time to find a different mechanic. I have been there before and was not impressed by my experience but figured I would give them another shot. I was overcharged by almost 3 times the normal cost for a simple fix. Came back to pick up my car and the problem wasn't fixed. They blamed the part that they had me go pick up.
Took my car in here because I was having multiple problems, less than an hour the mechanic told me exactly what was wrong and what was needed to be done! Gave me an unbeatable price that I could afford without leaving a hole in my pocket! Honest workers that know what they were doing! Definitely would go back here if something seems wrong with my car. Very friendly and welcoming
The guy that owns this place is an angel! His employees are also!! Cannot say enough good about this place! Wouldn't even consider taking anywhere else, nor should you!Rachel M. Cronk
I'm definitely coming back :) Amazing service , very courteous. I've never been to a better place and will trust them for all my car's needs .
I have used Pro Tech car care for the last 3 years. I have always been happy with their service. The one thing you can count on is exceptional work and fair prices.I like that they try to provide some warning: " you don't have to replace this part today, but it should be done soon.". I will say that you should feel confident that you will receive the best service in the area from Protech car care. I always recommend this place to my friends and coworkers. Trustworthy and reliable.
Very thorough and honest. I highly recommend the crew at Conz.. Mo helped me make a maintenance schedule for my vehicle regardless of where I take it. He and his crew are honorable and innovative in terms of cost saving measures for their clients. I am new "lifetime" fan and customer.
Totally untrue. Master closed unexpectedly the end of January of 2013. I was the former manager there for over 5+ years. The shop was closed and idled for over a year and a half. I joined in a partnership and opened full service at Elite Auto in April 2013. I have at no time claimed to be Master Auto or a part of it since January of 2013. I have listed one time that I was the former manager of Master Auto. I have no connection with Master Auto or the new business of Master Auto Tire Center nor do I want to be associated with them Just look at the wording and spelling of the review. Thank you Greg Hartle
I was there this morning for several different items. They were professional, they didn't do any high pressure selling, and for a phenomenal price they took care of several issues I had been needing to deal with. But not just the price -- they are willing to repair instead of replace, they are quick, and they obviously have the trust of the community, judging from their interactions with repeat customers. This was my second time, but their prices and service are the best I've found in this area, and I will return.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.