This past week, my wife and I adopted a new puppy from the Sun Valley Animal Shelter in Glendale. We could not be more pleased with our experience there, or with our new dog, Abby (aka Roxy). From the moment we entered the facility, the people we met were unfailingly pleasant and friendly. The fact that everyone who works there loves the animals and has a personal connection with them is obvious. They are quite dedicated to making sure that each animal that is adopted goes to a loving home and that the match with the prospective adopter is the correct one. We toured most of the facility to look at the available dogs and were struck by how clean and fresh-smelling it was (always a good sign). Interestingly, the dog we took home with us was not the dog we had gone to the shelter to look at. As with any well-run shelter, prospective adopters need to fill out an easy questionnaire (a very reasonable two pages), giving information about themselves, their household, and their wants and dislikes regarding various dog traits. The questionnaire is then reviewed by a knowledgeable adoption counselor who meets with you to review the information submitted and to match you with a dog that will meet your needs and whose needs you can meet. After talking with the counselor, it became clear that the dog we thought we wanted would be in, fact, too much dog for the amount of room we have for exercise and for the quiet lifestyle we lead. She helped us to select a dog much better suited to us and one that has turned out to be the perfect match. Some reviewers have been put off by what they see as the shelter’s reticence to give them the dog they insist on. It is our opinion that the shelter’s desire to make each adoption the best fit is an admirable one. We would certainly return to this facility if we were interested in adopting another pet.
N Central AvePhoenix, AZ 85004
2630 W Rio Salado PkwyMesa, AZ 85201
The one time I don't read the reviews before I make a purchase. We went here Saturday. It was extremely busy which is a good thing, well the front is so disorganized. We went and saw the dogs and found two we were interested in. Filled out the paperwork waited to be introduced to one of the dogs and someone comes in and meets the dog we were waiting to meet She took the dog which is okay but we never got to see the other dog we wanted to see, We wanted a playful friend for our existing dog. Well they matched us up with a dog who they claimed was playful but had a little deformity on his back paw pad. Five people watched our dog and the shelter dog interact. We had misgivings but took the dog anyway. Once we got home and let him play outside in our yard, well the poor thing has major deformity on his little pads. He is a good dog but not as playful as they claim, we are going to have to find a solution to the deformity because he has real problems walking on any type of gravel. I guess the bottom line is don't think you have an option of which dog you want, they will tell you which one you are to be matched up to. Worse experience ever.
I've lived across the US and have been to many different shelters & I wish many would have taken animal matchmaking as seriously as Sun Valley does. Upon coming in my first time, over a year ago, I couldn't help but notice how clean it was, how the animals had an air of contentment/happiness, how the people working truly cared about the animals that they were interacting with, & how much interaction the animals were getting with staff and volunteers. ALL dogs are exercised and walked daily, and the cats have a BEAUTIFUL enclosed "Catio" for their enjoyment and to keep them completely safe from outside harm (which I think is wonderful as cats DO NOT BELONG OUTSIDE). This is an incredible place, and honestly all it takes is a step inside to find that out for yourself. I would and do recommend this shelter to friends, family members, and associates. If you're not a crappy pet owner, you should have NO problem adopting from here. The adoption amounts they have monthly show they are doing something right in finding the animals their the best home possible.
We just want to thank the Sun Valley Animal Shelter for letting us adopted our little Chorkie. The staff was very friendly and helpful. The interview was kind of intimidating at first but then realized they have to be as they are the keepers of these abandoned animals and take there jobs very seriously... We love our little ( Cody ) aka Cayenne and want to thank the girl that fought for us to get him. As she knows how much we wanted him and some things were a little complicated in our situation but she came through for us and now we are a HAPPY family again as we had lost our little Chihuahua of 8 1/2 years just 3 weeks earlier. I see all these bad reviews and want to tell you to go and check out the shelter yourself and see how nice and caring the staff are. We will be forever grateful to them for making our family whole again. Sharon and Jamie Bruce
I had a very positive experience with Sun Valley Animal Shelter. Initially, my boyfriend and I tried to adopt a dog named "Jack". After being interviewed by one of the staff members, they realized Jack might not be the best fit since Jack wasn't too fond of small children or other dogs and my boyfriend and I plan on having children. I understand some of the reviewer's frustration at not being able to adopt a pet, but I honestly believe the staff members ensure all their animals are just going to good homes. They don't want to have pets being mistreated or constantly being brought back to the shelter. After discussing that Jack might not be a good fit, the staff member was very friendly and recommended other possible dogs. We were able to adopt a different dog and we have been very happy with the new addition to our family!
Seeing as not one of these reviews is actually for the Sun Valley Hope animal hospital I have to say they did not read before writing their comments. Although I do have to say the Sun Valley animal rescue is biased and will not adopt out to military families which can be inconvenient it has nothing to do with the low cost vet. For the services they provide at the low costs they charge this place is great. Hopefully people will stop and read and understand that the HOSPITAL is not the RESCUE and give it a fair review.
I am a volunteer at Sun Valley Animal Shelter and starting my sixth year. The staff at this shelter works hard to make sure the animals are well cared for. They are very thorough when they do adoptions. Their goal is that this will be a forever home for the animal. They always need more volunteers. Think about coming to the next orientation. You can make a difference in an animals life.
We adopted a dog named Holly...We were excited to get a dog after ours died 5 years ago we had our grandson with us they were wondering how Holly and our grandson would get along...We played with her for awhile and finally got the ok to take her home...We love Holly so much and are happy ...I'm sorry if anyone had a bad experence..Ours was GREAT!!!!
We were very impressed with the facility and the staff. There was quite a bit of paper work and a lengthy interview, but it was understandable. We had to go home and get our existing elderly dog to see if she would accept the two wonderful schnauzers we were able to adopt. They are amazing dogs and appear to have been well cared for.