I went to get a decapping pin and order neck resizing dies, l was told no problem, and treated like an old friend. Patrick knows what costomer service is all about. Thank you, you will be seeing me more.
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The lady that answers the phone is terribly rude and acts like she doesn't have time for customer service so i will take my business elsewhere and spread the word!
Initially I got off to an awkward start, speaking with someone who later identified herself as Marshall’s Sister in Law. I got to meet Marshall, He was great, humble honest, knowledgeable, but most of all fair. It is easy to see he loves his job. Thanks for a great visit.