The front desk staff are very rude! I called a day ahead of my appointment to reschedule do to child care issues and because I missed the "24 hr" mark by 45 min. I got written down as a no show and have to get special promission to be seen again, are you kidding me? No Dr. Office treat's their clients like that! Your luck I called at all! I won't do any further business with this company from now on! They are petty, rude and improffecional!
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Like to do a lot of tests, and charge a lot of money; however, they produce no results. Poor process and procedures.
Doctor Lange appeared to be very knowledgeable however the staff was very inefficient and even billed my insurance company incorrectly and refused to fix it. (Thank heavens I have insurance background because they said the mistake was no big deal, when it really was a HUGE deal!) So difficult to get an appointment, doctor wanted to do surgery in 2-3 weeks and staff scheduled me 2 1/2 months out. Sure seems like they are too busy for patients. One of the best parts is that the doctors and staff could really care less. I called to cancel my first surgery and they didn’t even ask to reschedule or why. They may seem to have good doctors, but they obviously they don't care about their patients. I have now gone to another surgeon in the area, first surgery completed and recovering very well, all before my pre-op was scheduled with Shasta Orthopedics. Not worth the time and effort!